ALL LATEST NEWS

We regularly curate the latest news and insights to create the largest platform for knowledge-sharing and development within the world’s insurance industry.

Thought Leadership

What Role Do Insurance Brokers Play in the Cyber Space?

“Specific and deep.” That is the type of service brokers need to be providing their clients in the cyber insurance spaces, says Shannan Fort, partner, financial lines, cyber at McGill and Partners. To be successful, brokers need to clearly understand their role and have a firm grasp on the remit of their responsibilities.

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Thought Leadership

4 Asian InsurTech Companies Making Waves in the Industry

The InsurTech ecosystem in Asia is relatively smaller as compared to that in Europe and North America. However, the InsurTech industry in Asia has witnessed a significant boom in 2020. According to Venture Scanner, Asia’s largest InsurTech hub is Singapore, followed by Indian cities Mumbai and Gurgaon.

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Thought Leadership

How Innovation Has Changed Underwriting

Many advisers insist that innovation leading to faster underwriting is the key to growing the individual protection market because online shopping generally has driven a customer demand for instant gratification and a personalised experience.

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Partnerships

KPMG, IntellectEU Launch Blockchain App to Fight Insurance Fraud

One of the biggest types of insurance fraud is double-dipping, where a claimant gets multiple insurers to pay out for the same incident. KPMG estimates that fraud makes up 5%-10% of insurer payouts. It’s a tricky one for insurers because they’re usually unaware that other insurers have also paid out. Until now.

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Leadership Change

Generali Makes Senior Investment Appointments

Italian insurer Generali has announced the appointments of Francesco Martorana as Group Chief Investment Officer, Bruno Servant as CEO of Generali Insurance Asset Management (GIAM), and Tim Rainsford as CEO of Generali Investments Partners.

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Partnerships

Aon Partners on Cryptocurrency Cover

Aon PLC is collaborating with Relm Insurance Ltd., a Bermudian specialist insurer, and Nayms Ltd., an insurtech platform for cryptocurrency investors insuring crypto risk, to offer coverage for cryptocurrency companies.

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Strategy

Accenture: 5 Ways Insurance Companies Rose Up to the COVID-19 Challenge

Many recent perspectives have declared that COVID-19 is a game-changer for all industries, and insurance is no exception. Our recent research on the Payback on Digital Innovation and our Insurance Consumer Study continue to highlight the drive to cloud, the importance of sustainability and customer demands for digital, personalized experiences.

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Thought Leadership

New Views: How COVID-19 Reshaped Consumers’ Insurance Demands

In Europe and across the world, there’s hope that life will start to return to normal this year. But although people may begin to work, socialise and travel as we used to, the way we purchase insurance – and indeed what we want from our insurers – will never be the same.

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Thought Leadership

What The Future Underwriter Will Look Like

Underwriters of the future are going to look a lot more like technology trailblazers, data pioneers, dealmakers, portfolio optimizers, and risk detectives, according to a new report by Deloitte.

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Partnerships

Relay and Insurercore Partner for Hard-Market Placement Solution

Relay Platform (Relay), a prominent North American property and casualty (P&C) Quote-Bind-Issue portal provider, is pleased to announce a new partnership with UK-based insurance networking platform Insurercore which will provide a comprehensive solution to insurance and wholesale brokers looking for capacity, and to those insurance companies, managing general agencies (MGAs), and managing general underwriters (MGUs) offering it.

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Strategy

Accenture: How to Empower the Agent as a Collaborator

Customer experience and distribution innovations appear to offer North American insurers the best return on their innovation investment dollars, according to our analysis. Since agents are largely responsible for the customer experience and expanding distribution, we recommend insurers focus their investments on innovations that will support the work agents do.

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Thought Leadership

Canopy CEO Turns the Spotlight on Renters’ Insurance Needs

Behind every new idea is a problem that needed solving. For Tahir Farooqui (pictured), founder and CEO of Canopy, a London-based insurtech providing of services the rental sector, his business concept was inspired by his experiences renting in a myriad of locations. Between living in the UK, Australia, New Zealand, Europe and the US, he said, he found that renting was tough and that the financial services sector has tended to underserve the renter – and thus Canopy was created to combat that trend.

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Funding

Leading InsurTech Company TypTap Raises $100 Million

TypTap Insurance Group, Inc., is pleased to announce that a fund affiliated with Centerbridge Partners, L.P. has invested $100 million in the company. The investment, representing about 11.75% of TypTap, implies a post-money valuation for TypTap of approximately $850 million.

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Thought Leadership

How COVID-19 Impacted The Future Of Insurtech

Looking ahead, insurance regulators should be more likely to allow more significant technical advancement and use in the insurance industry since, during the pandemic, many innovations were allowed and successfully used.

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Partnerships

Buckle Partners with TNEDICCA for Auto Insurance Underwriting

Buckle announced that it will add crash risk data from TNEDICCA to auto insurance underwriting for Transportation Network Company (TNC) Drivers. TNEDICCA is a Columbus, OH-based company that provides location-based crash intelligence to enable more accurate auto insurance pricing.

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Funding

Health Insurance Startup Devoted Health Quietly Raised $380 Million

Devoted Health, a startup that sells health insurance to seniors, quietly raised $380 million last year, three people familiar with the matter told Insider. The round, led by Uprising, closed in July 2020, two people close to the company said. The sources were not authorized to speak on the record.

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AI

Insurtech and Artificial Intelligence

The rapid development of converging technologies is bringing about fundamental changes to the insurance industry. In the long term, organisations that are slow to embrace these new technologies will struggle to compete and to retain their place in the market.

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Product Launch

Zurich and Onto use AI to gain Unbiased Risk Insight on its Entire EV Fleet

The Insurtech company Greater Than is deepening its collaboration with Zurich through an agreement with Onto, the UK’s largest all-inclusive electric car subscription service. Through the collaboration, Onto and Zurich obtain predictive risk data, facilitating their joint mission to improve road safety and enable dynamic insurance solutions.

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Thought Leadership

Pressure to Innovate Shifts Priorities by Denise Garth

For those of you who love music like I do, you will hopefully agree that one of the best songs by the rock band Queen was “Under Pressure,” co-written by the famous David Bowie. The story is that the collaboration was creatively different as the vocal was constructed in a very novel way in one night, where they all contributed different pieces of the song musically and vocally and then put it together to create what is considered one of the greatest hits!

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Leadership Change

Policybazaar ex-CTO Shailendra Tewari Joins InsurTech GramCover

Insurtech startup, GramCover has announced the appointment of Shailendra Tewari as CTO. Tewari was one of the founding members and the CTO of Policybazaar. At GramCover, Shailendra Tewari will lead the technology vertical to automate various business processes. Thus, he will bridge the gap between technology and business. Further, GramCover aims to make its technology easier and smarter. With Tewari on the team, they aim to analyze and change software processes and journeys.

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Strategy

How do you Adapt your Insurance Pricing Strategy in the Face of Increased Price Competition?

Many countries in Europe have in previous years experienced increased price competition for general insurance products. Especially in Southern Europe, the competition has been very fierce, fuelled by online price comparison websites. In Spain, Portugal and Greece, there has been a substantial drop in average premiums for products like motor, home and health insurance. This poses a real threat to the profitability of property and casualty insurers.

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Funding

Zurich Invests in InsurTech Startup My Policy

My Policy, a leading UK provider of data analytics and telematics insurance, announces today an investment by Zurich Group, as part of which Zurich will become a long-term insurance capacity provider, joining an existing panel of insurers to enable rapid growth of My Policy’s recently launched usage-based insurance (“UBI”) product, JURNY.

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Product Launch

Tesla to Offer Auto Insurance Program in Texas

Not only is Tesla moving some manufacturing operations to Austin, Texas, its founder, Elon Musk, is said to be relocating there, and the electric car company will soon be offering its own brand of car insurance in the Lone Star State.

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Funding

3 Insurance IPO Launches To Watch In 2021

The IPOs of several insurance companies, such as Lemonade Inc (NYSE: LMND), in 2020 may lead to additional companies in the sector hitting the public market in 2021. Companies could explore a traditional IPO or a SPAC deal to bring their insurance companies public.

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Partnerships

AXA Partners with AI Insurtech Akur8 to Transform Pricing Process in Spain

Akur8, an Artificial Intelligence-based technological solution, and AXA Spain forge a partnership to contribute to the enhancement of AXA Spain’s pricing process. This deal marks the first partnership of Akur8 in Spain, one of Europe’s most competitive insurance markets, and the pursuit of Akur8’s expansion in Europe, with 6 countries of presence to date.

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Thought Leadership

Alternative Capital for Non-CAT Retrocession

Despite the contraction in the retrocession market in recent years due to CAT losses, the reinsurance market remains a very attractive option for capital market investors to deploy their capital, and an important strategic tool for reinsurers. Non-CAT insurance risk retrocession using AI-based risk modeling technologies can inject life back into the retrocession market.

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Strategy

The Right Channel Strategy will be the 2021 Insurance Game Changer

A strong omni-channel strategy and the smart use of chat commerce could hold the key to help fast-track digital adoption in pan-African insurance companies — allowing them to benefit from lower costs, decreased time to revenue and satisfied customers, says Werner Lindemann, Clickatell senior VP commercial of the Middle East and Southern Africa.

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Thought Leadership

The Future Of Insurance Is Connected!

Interoperability and Compatibility With insurance agencies resorting to the use of digital tools, insurers must maintain a common data environment and set protocols to achieve interoperability and compatibility across all systems.

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Funding

Thai Insurtech Firm AppMan Lands $4.6M In Series A Round

Thailand-based insurtech platform AppMan announced it has raised US$4.6 million in its series A funding round from Siam Alpha Equity’s SME Growing Together 1 fund, Krungsri Finnovate, Casmatt, KTBST, and Poems Ventures, the venture arm of PhillipCapital Group.

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AI

Insurance Europe Warns of AI Coverage Challenges

European insurance and reinsurance federation, Insurance Europe, has warned that changes to the existing liability framework for emerging technologies, such as artificial intelligence (AI), could result in challenging insurability issues.

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Consumer Behaviour

Balancing Act: Customers Demand Both a Digital and Personal Experience

Prior to the COVID-19 pandemic, independent insurance agents were uniquely placed within the market. Amid a surge of companies looking to disrupt the industry with a focus on technological innovation and end-to-end digital accessibility, independent agents catered to a demographic that valued a more personalized approach.

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Funding

Pawlicy Advisor raises $6.5 million in Series A

Pawlicy Advisor, the leading pet insurance marketplace, announced today it has raised a $6.5 million Series A funding round led by Rho Capital Partners and existing investor Defy Partners. The round also included significant investment from Slow Ventures. This brings the company’s total funds raised to $8 million to date.

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News

Kin Insurance Eclipses $10 Billion In Total Insured Property Value

Kin Insurance, the insurance technology company transforming home insurance through intuitive tech and affordable pricing, today announced it has surpassed $10 billion in total insured property value. Its substantial growth is a testament to the increased demand for easy, affordable coverage for homeowners.

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Partnerships

USAA to Expand Telematics Program in 2021

Following an increased interest in telematics and behavior-based insurance programs, USAA is announcing “an aggressive” rollout of its SafePilot app, with plans to make it available in the majority of states throughout 2021.

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Product Launch

Liberty General Insurance Rolls Out AI-based Automated Car Inspections

Liberty General Insurance has automated vehicle inspections for car insurance policy renewals and claim assessments using Inspektlabs’ AI based technology. This is expected to transform the car inspection process, which is currently dominated by manual inspections – a people intensive job leading to delays in the claims and policy issuance process.

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Acquisitions

Aviva Advances Talks to Sell Operations

British insurance giant Aviva is reportedly in advanced discussions regarding the sale of its Italian operations, as it continues to push ahead with around €6 billion (approx. AU$9.3 billion) of divestments.

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AI

Which Artificial Intelligence Applications will Flourish by 2030?

For decades, artificial intelligence has been depicted as a sinister force in science fiction. Think of HAL-9000, the main antagonist in Arthur C. Clarke’s Space Odyssey series. But while applications of AI and machine learning are indeed sophisticated and carry the potential to be dangerous, my own view is that over the course of this decade, the most frequent encounters people are going to have with these neural technologies will seem both ordinary and positive. But there is one important area of algorithmic use that will require real work.

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Thought Leadership

How to Empower the Agent as a Growth Seeker

To make the most of the growth seeker dimension, insurers should give agents the means to push their limits, gain more expertise and become a source of influence for other agents within a culture of sharing.

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Funding

DigitalOwl Raises $6.5 Million

Digital Owl, a provider of AI-powered medical claim analysis software, has emerged from stealth with $6.5 million. The company plans to use the funding, a seed round, to expand its workforce and further develop its technology platform.

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Technology

Big Tech in Healthcare: Amazon, Apple, Google & Microsoft

Healthcare organizations have to contend with the coronavirus pandemic and its lingering impacts, and shifting consumer demands for fast and convenient services. Healthcare players are being forced to move on their digital transformation efforts, and Alphabet, Amazon, Apple, and Microsoft are lending their tech-savviness to become partners for the job.

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Partnerships

Cigna Partners with The CareVoice

Cigna Hong Kong announced a new partnership with Asian health insurtech company The CareVoice . The partnership will see the launch of “blüüm woman”, a solution that provides “flexible medical protection and innovative digital health services” to help protect women in Hong Kong at every life stage.

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Thought Leadership

Is Open Insurance at a Turning Point?

On 28 January 2021, the European Insurance and Occupational Pensions Authority (EIOPA) launched a public consultation on data access and sharing in the insurance industry.

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Thought Leadership

The Digital Insurance Revolution Gathers Speed

Last year, Getsafe launched in the UK – marking the start of the company’s expansion into new markets. Despite the challenges presented by the global pandemic, Getsafe pushed on with its agenda, including gaining $30 million in new funding and beginning partnerships with leading price comparison websites. It’s time to look back on 2020.

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Leadership Change

Canopius Lines Up Successor to Watson

With over 30 years’ experience in the London insurance industry, Robertson joins Canopius from AXA XL, where he most recently served as CEO of global specialty. There, he oversaw a multi-billion dollar portfolio of business written across a broad global network.

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Funding

SmartHop Raises a $12M Series A to Ease Trucking Logistics

SmartHop announced today that it raised $12 million in a Series A round, bringing the company’s total funding to date to $16.5 million. The round was led by Union Square Ventures, whose past investments include Stripe, Twitter, Coinbase, Etsy, MeetUp, SkillShare and Duolingo, among others.

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Strategy

Is it Time to Update Your Cyber Insurance Strategy?

If anything, 2020 was about preparing for – well, everything. This includes cyberthreats, which have risen sharply in the pandemic era. In 2021, rethinking your cyber insurance strategy should be a top priority for CISOs and executive leadership.

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Funding

Digital Insurance Company WeSure Files to Raise £22 Million on TASE

WeSure Global Tech, the parent company of digital insurance company WeSure, has published a prospectus for an Initial Public Offering (IPO) on the Tel Aviv Stock Exchange (TASE). The company plans selling a 20% stake for NIS 100 million (or £22 Million) at a company valuation of NIS 500 million(or £110 Million), after money.

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Thought Leadership

It’s Time to Embrace Modern Distribution Channels

The future of insurance distribution has been hotly debated in our industry for decades. Bold predictions several years ago prematurely declared the “death of the agency model” to be largely replaced by direct (and then digital direct) distribution.

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AI

Insurers Must Address Bias in AI

Recently, a group of U.S. senators wrote a letter urging the Equal Employment Opportunity Commission to address employers’ use of Artificial Intelligence (AI), machine learning, and other hiring technologies that might result in discrimination.

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Funding

Briza Raises $8 Million

Toronto-based insurtech Briza has raised a $10.2 million CAD ($8 million USD) Series A round as the startup aims to meet significant demand for its insurance carrier integrations.

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Thought Leadership

How to Sell Auto Insurance Post-Pandemic

By speaking to policyholders’ values, motivations and purchase drivers, auto insurance marketers can make more-informed decisions about the messages and offers most likely to entice drivers to switch to their brands.

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Partnerships

Senseye Partners with SCOR to Deliver ROI Lock

By partnering with Senseye to deliver ROI Lock, SCOR is helping to accelerate the benefits of Industry 4.0 for manufacturers by developing new products managing potential financial risk arising from adopting new predictive maintenance technology.

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Thought Leadership

Why There is Very Little MGA Consolidation

Managing general agencies (MGAs) in Canada are currently engaging in very little mergers and acquisitions activity among themselves because the market is still growing organically and is less mature than in other countries, the managing director of the national MGA trade association told Canadian Underwriter recently.

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AI

AI-Based Video Identification Shaping the Insurance Industry in 2021

Onboarding legitimate customers are getting complicated with every passing day since fraudsters are coming up with better ways to terrorize different industries. Hence, KYC requirements are becoming stringent across the world. For onboarding, a secure clientele base, robust identity verification is essential for businesses.

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Funding

InsurTech Coterie Raises $11.5 Million

Coterie pulled in $11.5 million in new venture funding it will use to fuel further expansion of its business, which is designed to integrate insurance purchasing into existing small businesses processes.

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Partnerships

Lemonade Partners with Bestow as Its Platform for Life Insurance

Bestow, the first full-stack life insurance company, today announces a partnership with Lemonade, which recently launched life insurance. Powered by Bestow’s Protect API, Lemonade customers can apply for instant, affordable life insurance in as little as five minutes online — all within Lemonade’s website and apps.

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Thought Leadership

Insurwave CEO on the Opportunities Facing the Insurtech Sector

2020 offered a blend of threats and opportunities to the UK insurtech market and 2021 looks set to maintain the status quo. Offering his perspective on what the year ahead will hold for the sector, as well as for Insurwave, the insurtech platform of which he is CEO, David Power (pictured right) highlighted that the key challenge surrounds communication.

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Partnerships

HazardHub and Bold Penguin Announce Strategic Alliance For Risk Evaluation

HazardHub, the USA’s fastest-growing supplier of geospatial risk data, a 2020 Gartner Cool Company, and 2020 Lloyd’s Lab participant – announces a strategic alliance with insurtech leader Bold Penguin. The alliance allows for HazardHub to supply Bold Penguin with point-of-sale peril and property data to both speed and sharpen the risk evaluation process.

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Partnerships

Nayya Partners with Selerix

New York-based insurance benefits experience and management platform Nayya partnered with Selerix Systems, a provider of cloud-based benefits administration software. Nayya is now fully embedded and integrated within the Selerix BenSelect platform. Through this partnership, Nayya and Selerix will offer employers and employees a personalized benefits experience leveraging billions of different data points.

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Leadership Change

Zurich Names Penny Seach as CUO for EMEA

Penny Seach, currently Chief Executive Officer of General Insurance, Zurich Hong Kong, has been appointed as Chief Underwriting Officer of the re/insurer’s Europe, Middle East and Africa (MENA) operations, effective March 1st, 2021.

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Product Launch

Slice Launches Automated Claims Settlement

Slice Labs Inc. (Slice), a technology startup with the first on-demand insurance platform, has launched an automated claims settlement feature providing an end-to-end digitization of the customer claims journey.

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Funding

Insurtech LeaseLock Raises $52 Million

LeaseLock, the world’s leading insurtech platform for real estate, today announced the closing of a $52 million Series B financing that will expand its industry-leading lease insurance product into the first AI-powered financial technology platform for enterprise real estate. LeaseLock has insured $1 billion in leases to-date, across the nation’s largest multifamily operators and preeminent asset owners.

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Zurich-Logo
Product Launch

Zurich Launches Global Risk Services Unit

Zurich North America today announced it has launched a new risk services unit in the United States, as part of a global initiative developed by Zurich Insurance Group to provide businesses worldwide with advisory services, solutions and tools to help them prevent and mitigate a wide range of risks.

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Thought Leadership

Breach Places Industry-First Crypto Insurance policy

Boston-based insurtech start-up Breach has announced the placement of a crypto-denominated cyber insurance policy with CoinList, a full-service token sale and crypto trading platform. Breach said the policy was an industry first.

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Funding

TrustLayer Raises $6.6 Million

TrustLayer, the collaborative risk management platform, today announced it has completed a $6.6 million seed round of financing. Abstract Ventures led the round with participation from Propel Venture Partners, NFP Ventures, BoxGroup, and Precursor Ventures. The round was heavily oversubscribed, a reflection of the strength of TrustLayer’s current compliance software and its success in developing a digital proof of insurance solution.

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Thought Leadership

Insurers Under Pressure to Improve the Customer Experience

Big Tech companies are breathing down the necks of insurance companies. Giants like Amazon, Apple and Google have upped their innovation games in recent years, setting the customer experience bar higher than ever with their data-centric, consumer-focused business models.

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Thought Leadership

Driving the UK Economy Forward – One Van at a Time

Almost one year into lockdown and with no end to restrictions likely for the foreseeable future, the outlook for many does seem bleak. But there are silver linings that are becoming increasingly evident. One of the most apparent is the sheer display of true British resolve, where people have found innovative ways to start their own small businesses after being furloughed or made redundant.

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Thought Leadership

How to Empower the Agent as a Partner

Accenture research suggests that for North American insurers, customer experience and distribution innovations deliver the best returns. Since agents play an outsized role in the customer experience and expanding distribution, we recommend insurers focus on innovations that will empower agents throughout the customer journey.

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Thought Leadership

Chatbot, Your Time Is Now!

Newly enfranchised consumers want to stay empowered, and chatbots have been around for a while, so could this be their moment?

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Thought Leadership

Five Predictions for Cyberinsurance in 2021

The start of a new year presents a good opportunity to reflect on changes over the past 12 months and predict what lies ahead in the next. As we can see a distant end to this difficult period, it’s time to reimagine the world’s future.

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Funding

Thai Insurtech Firm Gettgo Raises $6.7 Million

Muang Thai Broker, the operator of online insurance comparison firm Gettgo, has raised US$6.7 million from parent company Muang Thai Group Holding as it aims to reach US$33.3 million in insurance premiums in the next three years.

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AI

What The NAIC’s Guiding Principles on AI Say

“AI will be life-changing for insurance companies and consumers alike, raising the question of how regulators can ensure that models and algorithms and machine learning don’t simply scale-up the bad practices of the past,” writes Andrew Mais, commissioner of the Connecticut Insurance Department.

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Partnerships

Canadian Insurtech Foxquilt Announces Partnership with Digital Partners, a Munich Re company

Foxquilt, a leading insurance technology company focused on empowering small businesses and B2B networks to save on small business insurance, has partnered with Digital Partners, a Munich Re company, to enable the company to operate as a full-service insurance provider and co-creator of new, end-to-end insurance products/programs for small businesses.

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Leadership Change

Lloyd’s of London Brings in Major Name as First-Ever Markets Chief

Tiernan, who chairs the International Underwriting Association and serves as managing director of UK commercial lines and global corporate & speciality at Aviva, has been named chief of markets at Lloyd’s. As markets chief, he will be in charge of overseeing market performance and distribution.

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Thought Leadership

Insurers That Innovate Gain Underlying Competitive Advantage

Innovation is integral to the success of an insurance company today. With the increased pace of change in society, climate and technology – exacerbated by the COVID-19 pandemic and the work from home era – innovation has become a core driver of the short-term and long-term success of insurers.

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Funding

Insly Raises €1.3 Million

Insurance SaaS software provider Insly has secured a seed extension of 1.3M EUR from existing VCs Concentric and Uniqa Ventures, with participation from The British Business Bank’s Future Fund Scheme. Combined with solid results for 2020 – €72K in profits and €3.4M in revenues – this will pave the way for scaling up the business in 2021.

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Funding

Arbol Raises $7 Million in Series A

NY-based insurance platform for parametric products Arbol announced that it has raised ~$7 million in a Series A round that included Finch Finance, Space Capital, and Mubadala Capital-Ventures.

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Partnerships

Chubb, Revolut to Offer Commerce Protection

Chubb has announced the launch of a new insurance partnership with Revolut to provide a range of coverage for its customers such as purchase protection, refund protection, and ticket cancellation, where a Revolut account is used.

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Funding

Insurtech Startup Nayms Closes £1.5 Million Seed Round

The funding round was led by XBTO, alongside other top investors across insurance, capital markets and crypto such as Coinbase Ventures, Maven11, the founders of Synthetix and Insurtech Gateway, who co-founded the project with CEO, Dan Roberts, from day one.

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Product Launch

Introducing Lemonade Life

According to the site, coverage is issued by North American Company, a Chicago-based provider of life insurance and annuities that also works with Bestow.

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Strategy

Are Investors Still Interested in Insurtech?

Technology continues to be a primary growth driver in insurance dealmaking worldwide. Notable deals completed in 2020 include investments into US-based startup Openly, Belgium’s Keypoint, and yallacompare in the United Arab Emirates.

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Thought Leadership

InsurTech in the United States of America: A Blossoming Relationship Fuelled by COVID

After a year of economic turmoil, the US emerged from 2020 with its insurtech crown intact. American companies accounted for 39 places in FinTech Global’s InsurTech 100 (2020) – almost double that of its closest competitor. Of the insurtech megarounds completed by the third quarter, 75% took place in the US, with insurtechs flourishing in startup strongholds like Silicon Valley and New York, and across the Midwest and South.

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Leadership Change

Omni:us Appoints New CTO Jörg Niestroj

Due to ongoing success in delivering intelligent claims management systems to the North American and European insurance markets, former CTO and omni:us founder Harald Gölles will shift to the newly created role of Chief Software Architect and henceforth focus solely on product development.

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Strategy

Time to Drive Quiet Change Again

This past year we have seen major companies, sports teams, and individuals making a splash by trying to push for social justice activities through their dollars, actions or statements. The one industry that has been relatively quiet in the arena—and the one that has been a quiet force around justice, safety, and responsibility for decades—has been insurance.

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Thought Leadership

Startups to Have Laser Focus on Expenses in 2021

Both startups and established players in the reinsurance industry are likely to have a strong focus on expense efficiency in 2021, according to Dmitry Mnushkin, President of Bermuda-based insurance and reinsurance software specialists, Treefrog Consulting.

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Product Launch

Allianz Introduces Virtual Care and New Online Claims Portal

Canadian travel insurance provider Allianz Global Assistance announced the launch of new assistance capabilities – Virtual Care services and a new online Claims Portal – which aim to elevate the end-to-end customer journey. Both services are now embedded within all products offered across Allianz’s national distribution network of broker and