This collaboration aims to integrate Charlee.ai’s AI technology into Duck Creek Claims, a claims management solution from Duck Creek Technologies.

By incorporating AI capabilities, the partnership will provide insurers with improved predictive analytics, facilitating more informed decision-making. This integration is expected to streamline the claims process, reduce costs, and enhance the customer experience.

Sri Ramaswamy, CEO of Charlee.ai, commented on the partnership: “Partnering with Duck Creek Technologies presents an exciting opportunity to continue revolutionising claims management within the insurance industry. Our AI-driven predictive analytics enable insurers to proactively identify claims trends, assess risks more accurately, and optimise claims handling processes, leading to improved operational efficiency and customer experiences.”

Duck Creek Claims is designed to streamline claims processing workflows, reducing cycle time and boosting productivity for insurers. The integration will enable Duck Creek Claims to leverage advanced machine learning algorithms to analyse large datasets and generate actionable insights in real-time, allowing users to anticipate and mitigate risks.

Robert Fletcher, Senior Partner Manager at Duck Creek, expressed enthusiasm about the partnership: “We are thrilled to engage with Charlee.ai to further enhance the capabilities of Duck Creek Claims. Through Charlee.ai’s predictive analytics, insurers are able to leverage data-driven insights to make faster, more informed decisions, ultimately driving better outcomes for their policyholders.”