First Connect Insurance Services, renowned for its digital platform catering to independent agents, has solidified its position as a leader in the field.
The achievement comes on the heels of a strategic partnership with Hiscox USA, a move that has bolstered First Connect’s offerings substantially.
Hiscox USA, recognised for its swift provision of coverage to small businesses generating US$5 million or less in annual revenue, has empowered agents on the platform to swiftly bind coverage for a range of crucial aspects including General Liability, Personal Liability, Business Owner’s Policy, and Cyber Security coverage.
Moreover, the introduction of the new Appetite Finder feature by First Connect has been welcomed by agents, simplifying the process of aligning clients’ coverage needs with carrier preferences. This innovation underscores First Connect’s commitment to enhancing the efficiency and effectiveness of insurance services for both agents and clients alike.
Aviad Pinkovezky, President of First Connect, stated: “Our growth is the direct result of our ability to attract a variety of carriers to First Connect and provide independent agents with the optionality they need to build their businesses.
“The value we deliver to agents is even more pronounced in a hard market, with rapid developments across the insurance industry. Appetite Finder addresses those challenges, confirming carrier appetite based on geography and business class without the need for a lengthy quote process.”
The fresh Appetite Finder feature utilises multiple carriers to assess their interest in a particular risk profile, a challenging task to undertake manually given the constantly evolving nature of industry dynamics. This innovative addition takes into account both existing appointed carriers and potential new carriers actively seeking out that specific type of business.
Commercial insurance products gaining ground
Commercial products have grown increasingly popular among agents navigating a challenging personal lines market. First Connect’s portfolio includes leading commercial carriers like Coterie Insurance.
David McFarland, Chief Executive Officer, Coterie stated, “Since first partnering with First Connect in 2021, they have become a key distribution channel for Coterie, allowing us to reach independent agents working with small and medium-sized business owners. We’ve found a great fit with our instant business insurance solution and First Connect agents across the country.”
Kevin Kerridge, chief Executive Officer, Hiscox USA also commented, saying: “We partnered with First Connect because they go above and beyond for independent agents, making their lives that much easier with an intuitive experience. We share those same priorities for all of our customers, and champion user-friendly tech solutions for small businesses that simplify, rather than overcomplicate.”
