The move represents a significant milestone in Sapiens’ growth strategy, aimed at providing advanced solutions and enhanced customer service across Canada’s life, property and casualty, and workers’ compensation sectors.

With a successful track record of serving major Canadian insurers for over 15 years, Sapiens is intensifying its focus on the region in response to growing demand. Notable clients include the Saskatchewan Workers’ Compensation Board (WCB), Beneva (Canada’s largest insurance mutual), and ivari (a leading individual life insurer).

To support its expansion, Sapiens plans to bolster its workforce in Ontario by recruiting experienced industry professionals with global domain expertise and technical proficiency. This strategic move will enable Sapiens to deliver innovative solutions and superior support to its expanding Canadian client base, thereby driving growth in a competitive market environment.

Sapiens’ expansion in Canada builds upon its successful partnerships, such as its collaboration with WCB to implement Sapiens CoreSuite for Workers Compensation, Sapiens DigitalSuite, and Sapiens Intelligence. These solutions aim to modernise core systems, streamline service delivery, and improve operational efficiency. Additionally, Sapiens’ digital life solutions, including ApplicationPro, IllustrationPro, UnderwritingPro, and CoreSuite for Life & Annuities, are widely adopted by life carriers across Canada to enhance operational processes and elevate customer and agent experiences.

“With Sapiens’ strong and growing presence in Canada, their expertise and innovative solutions will enable us to meet the evolving needs of our customers, now and in the future,” said Phillip Germain, WCB’s CEO. 

He added: “Sapiens provides an optimised, integrated platform, coupled with the right people and a proven track record in successful implementations and ongoing support.”