There have been very few positives that have come out of the recent epidemic that’s swept the world. But one glimmer of light has been the acceleration of digitisation in organisations, a boost caused by staff having to work from…

The World Health Organization declared COVID-19 a global pandemic nearly a year ago. Since then, efforts to slow the spread of the virus have caused seismic shifts for insurers and their customers.

For those of you who love music like I do, you will hopefully agree that one of the best songs by the rock band Queen was "Under Pressure," co-written by the famous David Bowie. The story is that the collaboration…