The new platform offers a comprehensive, end-to-end solution to streamline claims processing. Key features include full automation, a configurable rules engine, advanced fraud detection, real-time integration with external data sources, and user-friendly, white-label portals. Together, these capabilities aim to enhance efficiency and accuracy while reducing operational costs.
By automating a majority of claims processes, CoverGo Claims enables insurers to minimise manual errors, optimize resource allocation, and ensure unbiased adjudication. This leads to faster, more accurate claims processing, scalable operations, and improved satisfaction for both customers and healthcare providers.
Since its initial claims technology rollout in 2020, CoverGo has seen strong demand for its solutions across APAC, EMEA, and the Americas. The launch of CoverGo Claims responds to the growing need for intelligent, scalable, and cost-effective claims processing in the insurance industry.
“The launch of CoverGo Claims addresses the growing demand from insurance companies seeking to eliminate inefficiencies and inflated costs while embracing seamless, scalable, and intelligent claims processing,” said Tomas Holub, CEO and Founder of CoverGo. “CoverGo Claims is set to redefine efficiency, productivity, and user experience for all stakeholders in the health insurance ecosystem, ultimately benefiting end customers.”
With this innovation, CoverGo continues to position itself at the forefront of technology-driven transformation in the global insurance industry.
