Thought Leadership Archives | Page 309 of 381

Editorial Team February 17, 2021 Thought Leadership

Diversity in Insurance Industry Calls For Including Different Mindsets and Experiences

Insurance industry leaders have renewed their focus on recruiting, hiring and promoting not just to fill a crucial talent gap with quality candidates, but also to intentionally diversify their workforce.

Editorial Team February 17, 2021 Consumer Behaviour, Thought Leadership

Balancing Act: Customers Demand Both a Digital and Personal Experience

Prior to the COVID-19 pandemic, independent insurance agents were uniquely placed within the market. Amid a surge of companies looking to disrupt the industry with a focus on technological innovation and end-to-end digital accessibility, independent agents catered to a demographic…

Editorial Team February 16, 2021 Technology, Thought Leadership

Digitized Claims Doesn’t Mean Personalization is Gone

Automating processes can open up more time for quality interaction between claims professionals and policyholders.

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