Andrade succeeds Wayne Peacock, who announced his retirement in August 2024 after leading USAA since 2020 and brings a wealth of leadership experience in the financial services industry and public service to this critical role.
Andrade has served on USAA’s Board of Directors for the past four years, providing valuable insights and guidance on key strategic decisions. He brings a deep understanding of the company’s mission and a commitment to serving the needs of its members.
Prior to joining USAA, Andrade served as president and CEO of Everest Group, Ltd., a leading global insurance and reinsurance solutions provider. He has also held senior leadership positions at Chubb, The Hartford, and Progressive.
Andrade’s distinguished career extends beyond the private sector. He served in various roles within the U.S. Federal Government, including positions at the Office of the Secretary of Defense and the White House Office of National Drug Control Policy.
“I’m excited to build upon USAA’s legacy and continue innovating to add value to our members’ experiences and help more military families achieve financial security,” said Andrade. “I admire the association’s dedication to the military community and their families. Witnessing firsthand the outstanding service the team provides to our courageous service men and women, I am honoured to lead USAA in its second century of service.”
USAA board chair, Vice Admiral (USN, Ret.) Jim Zortman said: “USAA is a special association, and the board took great care to find someone with the right expertise, vision and leadership. Juan has a deep respect for our men and women in uniform, having served alongside them to help safeguard our national security.”
He continued: “We know he will continue his track record of building high-performing teams and enhance USAA’s legacy of service.”
Zortman added: “I’m grateful to Wayne for his leadership as CEO and his 36-year commitment to the association. Wayne is a transformational leader who has propelled USAA forward, advocated for the military community and their families and fostered an environment where employees can be a part of something bigger than themselves. His dedication to our mission, members and Team USAA has positioned the association to meet members’ needs for generations to come.”
