Qlaims launches Household Loss Recovery Insurance on Acturis eTrade

Qlaims Limited has launched its Household Loss Recovery Insurance product on Acturis eTrade, giving brokers streamlined access to specialist claims support solutions.

Available from 27 April 2026, the product is designed to support policyholders through the claims process, offering expert guidance at what is often the most complex and stressful stage of the insurance journey.

The offering is built to complement Home and Private Client policies, with flexible claim thresholds ranging from £5,000 to £20,000. It also includes a declined-claim review service and extends cover across multiple properties, including second homes and UK-based holiday properties. In addition, an assistance-only option is available, allowing the product to be paired with lower-premium home insurance policies as an alternative to traditional loss recovery services.

Liz Latter, CEO of Qlaims, said:
“Even with insurers providing a good claims service, many clients still find claims stressful, time-consuming and difficult to navigate. Our Household Loss Recovery Insurance gives clients access to experienced, independent specialists who stay with them throughout the claim, helping them achieve the right outcome from their policy.”

Simon Fenwick, COO of Qlaims, added:
“Our Household Loss Recovery Insurance is aimed to improve outcomes at the point of claim. Making it available on Acturis eTrade means brokers can now offer a high-value service that supports their clients when they need it most and strengthens those long-term client relationships.”

The launch reflects growing demand for enhanced claims support services and highlights the role of broker platforms in expanding access to value-added insurance products.

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