Agenda

Tuesday 19th March

09:00-09:05: Welcome

Welcome to Insurtech Insights London 2019. We have gathered more than 2000 people from all over the Insurtech Industry and we have more than 50 sessions to present.

09:05-17:55: Insurtech startup demos

Watch Demos from Some of Next Generation’s Biggest Hot-Shot Insurtech Startups!

09:05-09:25: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

09:05-09:45: What is the future of insurance distribution and what emerging technologies are changing it?

In this discussion, you will discover how technology has changed the way insurance is distributed and how emerging technology platforms has made distribution easier for customers.

You will hear from the top leaders in the most well-known Insurtechs on the challenges and successes they have had with distributing their products, and how they continue to evolve.

09:25-10:05: How do IoT and AI impact underwriting insurance?

There are huge possibilities for IoT data. With the help of AI to identify patterns, IoT data can create massive opportunities for insurance companies to better understand the risk of specific individuals and improve the underwriting process.

In this discussion, experts will discuss how AI is transforming underwriting by using a variety of IoT data and its impact on the auto, health & life insurance industry.

09:45-10:25: Moving from selling products to services - from protection all the time to flexible on-demand

Insurance has traditionally been selling products to its customers, but now it’s focused on selling service to its customers. Insurance used to be off-the-shelf products but now insurtechs are offer flexible, on-demand products.

Come hear from the insurtech experts about how the products customers want and the way they want to buy insurance products have changed drastically and how these insurtechs are catering to these customers

10:05-10:45: Dynamic pricing and long-term underwriting methods using AI and predictive learning/machine learning

In this exciting discussion, experienced executives will give insights on how AI and ML can change the way insurers are pricing insurance and influence some traditional underwriting methods.

You will learn how AI and ML can improve underwriting results, which will lead to better pricing, improves claims history and reduces premiums.

10:25-10:45: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

10:45-11:15: Break and networking

Feel free to use our networking area to meet other people participating in Europe’s Largest Gathering of Insurtech Leaders

11:15-11:55: The claims revolution - How digital is disrupting the claims process and solve the traditional pain points

Innovation in Claims Management has frequently discussed but few have conquered it. That is quickly changing as many insurtechs set a mission to disrupt this process heavy value chain. So how is digital disrupting the claims process and how can exciting new technology help this process become more efficient and less hassle to gain customer satisfaction.

Come here the expert discuss ways of how technology is solving the pain points within claims management, and how it can help your business cut cost and save time!

11:15-11:55: CEOs on rethinking customer experience to gain customers loyalty

In this discussion, top leaders in insurance companies will discuss the importance of customer-centricity and maintaining positive relationships with customers. The role of an insurers have been reimagined and how insurers can and should be active participants in protecting their policyholders’ lives and further gaining customer loytalty.

11:55-12:35: AI & Claims Management - How AI is reducing claims

What is next step in terms of AI and how can AI help the customers and insurers alike reduce claims and enable smart claims processing. Who are the leading insurtechs in the space that is driving this initiative?

Listen to this group of experts and how they are solving a huge pain point in the insurance industry.

11:15-12:35: Why customer engagement needs to be the top focus in insurance

In this discussion, you will hear from leading insurance experts on why customers engagement is important! The insurance industry is undergoing a lot of change and increasing its customers touchpoint is on top of that list. You will learn about various insurtech companies that are helping drive this change forward and what insurers are doing to engage with their customers

12:35-13:15: Claims Management: disruption driven by Big Data and IoT

IoT and Big Data has proven itself in many industries to be disruptive and positively changing the way customers live their lives, and it continues to be an important to the insurance industry, especially claims management.

In this discussion, you will see some of the new insurtechs that are using analytics and data from IoT to reduce claims, identify fraud and enable a smoother claims process.

12:35-13:15: Why AI/chatbots might be insurance's key to customer engagement

AI/Chatbots are revalent in many customer-first industries, and leaders in the insurance industry have taken notice. In this discussion, you will hear from top leaders on how AI/Chatbots will be the key to improve customer car and key them engaged. You will learn about how the technology will help your customers more loyal to your business.

13:15-14:15: Lunch and networking

Feel free to use our networking area to meet other people participating in Europe’s Largest Gathering of Insurtech Leaders

14:15-14:55: Blockchain after Bitcoin - Overhype or the future of insurance?

Very few technologies did go through the same hype as bitcoin and blockchain. Here it is interesting and crucial how and if blockchain technology can change the insurance industry. Is it all just and overhype or will it all be crucial in changing the insurance industry into something better.

14:15-14:55: What is the status of the European funding landscape? Is there a preference for a certain value chain?

What is happening in the European funding market? Who is getting funded and what is the newest insurtechs that is creating value to the insurance industry?

In this interesting discussion, you will hear from top investors the tech and insurtech companies that are catching their eyes. Investors will give insights on important trends and their latest investments on certain technologies and companies that are making a real difference to the insurance industry.

14:55-15:35: Integrating blockchain as a part of insurance

In this discussion, you will learn about the latest blockchain application and how insurers and insurtechs alike integrates blockchain as part of their value proposition.

You will hear about applicable use cases for blockchain technology in insurance, and all its different applications. You will meet the insurtechs that are in the forefront of this technology and how they think blockchain technology is a game changer for the industry.

14:55-15:35: Panel discussion: The investor perspective

What are insurtech investors looking for?

In this discussion, you will get an inside look into how to secure funding and what investors are looking for. You will have a better understanding on what they want to see from Insurtechs they invest in.

15:35-16:05: Break and networking

Feel free to use our networking area to meet other people participating in Europe’s Largest Gathering of Insurtech Leaders

16:05-16:25: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

16:05-16:55: How has UBI Telematics evolved since its inception? Is it a pricing or customer care play?

In this discussion, you will hear about the ever-evolving topic of usage based insurance and telematics. Experts will use the panel discussion to discuss the value and benefits of UBI to the users and insurers alike, and discuss if the real value is in better pricing for the insurer or in greater customer engagement and better understanding of the users.

16:25-17:15: Utilising emerging technology (drones) to reduce claims & Improve customer care

What are the emerging technology that is driving operational excellence in the insurance industry?

Come hear from leading insurtechs and insurers on which technologies are helping improve customer care and reduce claims, and get some real life applications on how it can help your business.

16:55-17:15: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

17:15-17:55: How to use AI through the insurance value chain, starting with sales and distribution?

AI has proven its value on automating and creating more productive processes. Insurtechs has been leveraging the value and using it to improve the insurance industry.

Come hear from the top insurtechs that are using AI to improve the insurance industry and listen to real life examples on how companies are AI to improve the entirety of the insurance value chain.

17:15-17:55: Leave the heavy lifting to the machine: automation and artificial intelligence in the insurance industry

AI and automation are transforming businesses cross-industry and cross-country, and the process heavy insurance industry is ripe for digital transformation.

In this discussion, you will hear about the impact of AI and automation on the insurance industry and the way insurance companies save money by using key technologies to help improve customer satisfaction, reduce claims and gain greater operational efficiencies.

Wednesday 20th March

09:00-09:05: Welcome

Welcome to Insurtech Insights London 2019. We have gathered more than 2000 people from all over the insurtech industry and we have more than 50 sessions to present.

09:05-17:15: Insurtech startup demos

Watch demos from some of next generation’s biggest hot-shot insurtech startups!

09:05-09:25: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

09:05-09:45: How does P2P shake up in insurance

In this discussion, you will hear from some of the biggest P2P insurers discuss how P2P will disrupt existing personal lines insurance market and challenges they face. You will learn how P2P has evolved, how it attempts to make insurance more efficient by decentralizing the role of an normal insurer and how it will continue to shape the future of the industry. These exciting speakers will enlight our audience with the understanding of how to create a sustainable P2P carrier business model

09:25-10:05: CEO Discussion: What is the future of insurance?

Technology has been at the forefront of transforming many industries and insurance is definitely one of them.

Join us at to this CEO discussion and hear from the leaders of global insurers and get insights on their views on the future of insurance. Will it become a technology firm? How will technology continue to influence the industry?

09:45-10:25: Gig Economy: Is it the future of the economy and what are the opportunities for the insurers?

The Gig Economy is making us re-think the future of work, so what is its impact on the insurance industry?

In this discussion, you will learn from experts how the rise of the gig economy has created new customer needs for insurers. Where are the opportunities and how can insurers create products that caters to the increasing demands in the evolving gig economy?

10:05-10:45: Disrupting from within the insurance industry, can corporates think like startups?

In this culture of innovation, we see large corporate companies reinvent itself constantly. The trend is quickly spread into the insurance industry and insurers are willing to disrupt itself.

In this discussion, we will hear from leaders in the insurance industry talk about innovation and how the big insurance companies are changing their way of thinking. The leaders will tell you how Corporates should working internally to teach themselves how to adapt and anticipate change.

10:25-10:45: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

10:45-11:15: Break and networking

Feel free to use our networking area to meet other people participating in Europe’s Largest Gathering of Insurtech Leaders

11:15-11:35: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

11:15-11:55: What are the main challenges of new product development in insurance?

In this discussion, the insurance experts will discuss the kind of challenges we see in creating a new product in the insurance industry. You will have a better understanding on what makes product development different in insurance and how should we think about it to succeed in creating products that customers want? You will also hear about the ways these experts are managing and overcoming some of the challenges.

11:35-12:15: Self-Driving cars and the insurance trolley problem

Massive changes are coming to the automotive industry with self-driving cars being the trendiest topic. Come hear from well-versed specialists to discuss how th insurance industry will see its own major changes related to the changes in the automotive industry.

Self-driving cars raise complex questions for insurers. Learn about what experts are saying about how self-driving cars and AI will affect auto insurance. You will hear from insurtech and insurers companies and how they are working alongside auto manufacturers to create the best solutions for its drivers.

11:55-12:35: The CxO Discussion: How to manage the integration between new tech and legacy systems

In this discussion, we will hear CxOs from leading insurers and get their thoughts on the exciting new technology they are seeing and exploring in the market. They will give insights into how to best integrate new technology in their existing, internal processes.

Moreover, we will get to hear firsthand potential challenges with integrating new technology with legacy systems and how CxO can overcome some of the challenges.

12:15-12:35: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

12:35-13:15: The emerging opportunity of cybersecurity for the insurance industry

Cybersecurity is causing concerns in the C-suite cross-industry, it is no longer an IT problem but a business risk.

Increased business risk creates an opportunity for the insurers, but the big question is, how and what?

Come hear from the top cybersecurity experts about insurance and emerging opportunities for insurers and insurtechs.

12:35-13:15: What is the primary source of innovation in the insurance industry?

The insurance industry is undergoing its own revolution but what is driving this change? What are the new technology and processes that are transforming the industry?

Come hear from these specialists on how to exploit global technology resources and create innovative solutions to propel the insurance industry forward. Listen to all the key players that are innovating in the insurance industry and how to apply it to different parts of the insurance value chain.

13:15-14:15: Lunch and networking

Feel free to use our networking area to meet other people participating in Europe’s Largest Gathering of Insurtech Leaders

14:15-14:55: Is partnership the future of the insurance industry?

Is partnership the way forward? Does partnership enables leading insurtechs build their best businss, and presenting an exciting opportunity for insurers to drive forward their digital transformation?

Join us on this exciting discussion on how partnerships can help insurtech and insurance companies provide a better future for the customers.

14:15-14:55: What is the value of partnership: distribution or data?

Partnerships is a good way for insurers to gain access to the newest technology and the insurtechs to focus on building their technology, but what is the real value in it?

In this discussion, you can hear about the value proposition to developing strong partnerships, how to make it a productive relationship and if the real value is in the distribution of insurance products or gaining access to data to better understand the customers

14:55-15:35: How can the startup-carrier relationship develop as a symbiotic partnership?

This is a highly anticipated discussion that insurers and insurtech companies alike have on top of their minds.

You will have a better understanding on how an insurance carrier and an Insurtech start-up can create a positive and mutually beneficial relationship.

14:55-15:35: Is data the fundamental source of value to insurance?

Data is a vital resource to many industry but what is its value to insurance?

In this panel, you will hear from the top analytics leaders on the value that data brings to the insurance industry and how you can use data to help you better understand your customers, improve your processes and the future of the insurance.

15:35-16:05: Break and networking

Feel free to use our networking area to meet other people participating in Europe’s Largest Gathering of Insurtech Leaders

16:05-16:25: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.

16:05-16:55: Let's talk regulation - What's new in the insurance space?

The insurance industry is complex and highly regulated. So what does regulation mean for the insurance companies?

Come join this discussion to hear from the experts about how they will efficiency and effectively onboard regulatory changes.

16:25-17:15: To be announced

Will be announced soon. Meanwhile, please have a look at some of our many sessions.

16:55-17:15: Keynote to be announced

Keynote will be announced soon. Meanwhile, please have a look at some of our many sessions.