The consultancy, which specialises in AI solutions, says the platform is designed to reduce delays, cut paperwork, and improve customer satisfaction.
CLAIMS47 combines intelligent document classification, automated data extraction, semantic understanding of claims, and fraud detection into a workflow-aware system tailored to each insurer’s operations. M47 AI COMPANY supports clients through every stage of adoption, from adaptation to full integration, to help insurers transition smoothly to digital processes.
In an industry where speed and accuracy are increasingly important, the AI system promises to shorten processing times while maintaining compliance and service quality. The company highlights improvements in decision accuracy, customer satisfaction, and Net Promoter Scores (NPS) as key benefits for insurers.
By automating repetitive tasks, CLAIMS47 frees up staff to focus on higher-value work such as product development, predictive analytics, and customer care. According to M47 AI COMPANY, this dual focus on efficiency and service quality enables insurers to provide more competitive and personalised offerings.
The platform is modular and scalable, allowing phased implementation that accelerates return on investment and minimises risk. “At M47 AI COMPANY, we believe digitalisation is not about replacing people with machines, but about redesigning processes so people can focus on what truly matters: helping customers and creating value,” said Ángel Pavón, Head of Revenue and Strategy at M47 AI COMPANY.
With the launch of CLAIMS47, M47 AI COMPANY is positioning itself as a technology partner for insurers seeking greater agility, efficiency, and a more customer-centred approach.
