Equisoft, a leading global digital solutions provider, will supply its advanced policy administration system, data migration, and integration tools to support NGL’s digital transformation. This move will enable NGL to streamline its entire Preneed insurance value chain, aligning with the company’s goal of leveraging technology to propel future growth.

Brian Saperstein, Senior Vice President, Chief Information Officer, and Chief Digital Officer at NGL, expressed confidence in Equisoft’s understanding of the Preneed marketplace’s evolving technological demands. “Equisoft’s expertise and robust automation capabilities will reshape our systems, positioning us for future growth. Their solutions align with our commitment to creating a seamless, modernised customer experience and improving overall operational efficiency,” Saperstein said. “We’re looking forward to developing a system that is both user-friendly and resource-optimised to redefine our interactions with customers.”

Equisoft’s suite of solutions will facilitate NGL’s digital upgrade with key components such as the Equisoft/manage policy administration system, a self-service portal (Equisoft/sync), and App Capture for digital onboarding. The innovative Multi-PAS agent and client self-service system will also be integrated, ensuring a more streamlined, automated experience for agents and customers alike.

Through this partnership, NGL is poised to optimise its digital infrastructure, creating a scalable platform that supports both the company’s current needs and its vision for future innovation in the Preneed market.

Mark DePhillips, Senior Vice President at Equisoft USA, remarked on the partnership’s significance. “We’re honored to be NGL’s trusted partner in this transformation. This collaboration highlights the value of Equisoft’s end-to-end solutions and reinforces our commitment to providing best-in-class services to the insurance industry.”