Through this collaboration, AXIS will significantly extend its use of mea’s generative artificial intelligence (GenAI) technology to enhance operational efficiency and streamline customer service delivery.
AXIS, which operates across multiple global markets including Bermuda, the U.S., Europe, Singapore, and Canada, will now leverage mea’s GenAI-powered platform to automate essential processes in submission clearance. This initiative aims to simplify and accelerate inbound submission management, reducing the need for manual intervention and workarounds. AXIS has already benefited from mea’s GenAI solutions in handling new business submissions, and the expanded partnership is set to deliver even greater operational improvements.
“At AXIS, we are committed to harnessing the transformative power of Artificial Intelligence (AI) to deliver better outcomes for our customers, business partners, and shareholders,” said Steve Lord, Global Chief Information Officer at AXIS. “The renewal and expansion of our partnership with mea platform further strengthens our ability to enhance the services we offer and support our clients more effectively.”
AXIS Capital, with shareholders’ equity of $5.7 billion as of June 30, 2024, is a global specialty underwriter providing insurance and reinsurance solutions. The company holds a financial strength rating of “A+” from Standard & Poor’s and “A” from A.M. Best, reflecting its robust operational foundation and financial stability.
Martin Henley, CEO of mea platform, also emphasised the importance of the partnership: “We are excited to renew and significantly expand our collaboration with AXIS. This agreement reaffirms our mutual commitment to deploying innovative technology solutions that drive long-term value for insurers. At mea, we are focused on simplifying insurance processes, improving efficiency, and helping our clients achieve their business goals.”
As both companies continue their partnership, the integration of mea’s AI-driven technologies will play a pivotal role in AXIS’s ongoing digital transformation efforts, ensuring faster, more accurate services for its customers across the globe.
Founded by insurance professionals and technology experts, mea platform is a GenAI-powered global solution designed to streamline insurance operations by automating key tasks. The platform enables insurers, brokers, and managing general agents (MGAs) to boost productivity, reduce operating costs, and enhance decision-making with the right data in the right format at the right time. By making insurance processes more intuitive and efficient, mea helps organisations focus on business growth and improving profitability.
