The partnership aims to develop shared solutions for the Insurer and MGA Claims Space. The first collaboration will see Synergy Cloud’s livestream video tool incorporated into Claim Technology’s customer self-serve chatbot. The tool will also be available as a Plus & Play solution through Claim Technology’s  popular insurtech marketplace. 

Additional initiatives planned later this year include the launch of insurance’s first zero-touch self-service solutions for surge events, such as flooding as well as supply chain procure to pay automation.

Both companies seek to continue developing innovative products to benefit the insurance industry at large.

Tom Burroughs, (right) CTO at Synergy Cloud, commented: “We are thrilled to join forces with Claim Technology. This partnership represents a significant step forward in our mission to provide practical solutions to real problems in the claims industry. By combining our strengths, we can offer unparalleled solutions that enhance operational efficiency and customer satisfaction.”

Michael Lewis, (left) CEO at Claim Technology, added: “This partnership brings together two complementary insurtechs, both of whom have deep expertise in the claims market, to co-create solutions to some of the industry’s thorniest automation challenges.”