Tokio Marine Holdings announced participation in the reinsurance program of Lemonade as of 7/1/2020, as the first step in a collaboration with Lemonade to explore a partnership.
The company is seeking to create new and comfortable customer touch points and to enhance operational efficiency, by leveraging on new and advanced technologies. Through a partnership with AI-powered insurtech Lemonade, Tokio Marine aims to launch new products/services which align with the changes of behavior and demands of customers and explore reconstructing its business model to cope with the ‘new normal post Covid-19’.
Tokio Marine will explore collaboration themes with Lemonade such as technologies and design that deliver superior customer experience and user interface, use of third party data for precise and risk-sensitive underwriting and efficient and prompt claims payment.
Source: Coverager
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