The creation of the Chief Transformation Officer role marks a key milestone in Sedgwick’s evolution, reflecting the company’s commitment to innovation and delivering greater value to its clients worldwide.
“This is a defining moment for Sedgwick. It marks a bold step, and clear investment, in how we harness technology to shape the future of our company,” said Arbour. “As Chief Transformation Officer, Vishy will champion innovation and agility at scale, partnering across technology and operations to drive an integrated transformation agenda spanning digital, data and enterprise processes.”
Padmanabhan brings more than 20 years of experience leading large-scale transformation initiatives across banking, insurance technology and manufacturing. Most recently a Senior Executive at Wells Fargo and previously a Partner at Bain & Company, he has guided organisations through complex digital evolutions. He specialises in aligning IT with business goals, modernising legacy systems and driving innovation through data and technology.
At Sedgwick, Padmanabhan will play a pivotal role in advancing the company’s use of AI, predictive analytics and digital platforms to deliver faster, smarter and more effective solutions for clients.
“I’m thrilled to be joining Sedgwick at such a pivotal time. We have a powerful opportunity to shape the future of technology and transformation,” said Padmanabhan. “Together with the talented teams at Sedgwick, I look forward to unlocking new possibilities through data, AI and digital innovation to deliver solutions that will make a meaningful and lasting impact for the company and our clients.”
Padmanabhan holds an MBA from Emory University and a Bachelor of Engineering from Madurai Kamaraj University.
Sedgwick is recognised as the world’s leading risk and claims administration partner, with more than 33,000 colleagues serving 10,000 clients across 80 countries. Its expertise, combined with advanced AI-enabled technology, spans claims administration, loss adjusting, benefits administration and product recall. The company’s majority shareholder is The Carlyle Group, with minority investors including Stone Point Capital, Altas Partners, CDPQ, Onex and other management shareholders.
