This collaboration aims to implement Novidea’s cutting-edge, data-driven insurance management platform to support QBE Canada’s growth strategy in the Canadian market, with operational hubs in Toronto and Vancouver.
As part of one of the world’s leading insurers and reinsurers, QBE Group operates in 28 countries worldwide, with a keen focus on expanding its footprint in Canada. The adoption of Novidea’s platform is anticipated to be a transformative step for QBE Canada, offering scalability across multiple product lines and facilitating a seamless end-to-end customer insurance journey.
Novidea’s platform is designed to empower insurers with robust capabilities, including automated workflows throughout the insurance distribution process. The integration of powerful quote and bind functionalities is expected to enhance QBE’s ability to deliver increased value and service to its customers.
In addition to customer-centric features, Novidea’s platform offers advanced workflow automation, bordereaux automation, and integration capabilities. These elements are poised to streamline operational processes, reduce manual work, and contribute to overall optimization across QBE’s organisational structure.
The strategic alignment between QBE and Novidea underscores the significance of innovative technologies in the insurance industry, particularly in enhancing customer experiences and operational efficiency. The partnership represents a pivotal move for QBE as it positions itself to navigate the dynamic landscape of the Canadian insurance market with a forward-looking and technology-driven approach.
Ben Hunter, Director of Canada, QBE, said: “We selected Novidea because of their expertise in delivering global solutions within the insurance industry, including working with Lloyd’s. Their cloud-based platform’s end-to-end, data-driven capabilities will enable us to optimise our business processing whilst enhancing customer service.”
Ben Potts, MD, UK, Novidea, said: “We are delighted to have been selected by international insurer QBE. Working together in partnership will be a game-changer, as our platform will support QBE’s ambitions in terms of customer service, operational efficiencies, and business development in the region.”
Author: Joanna England
