Igloo Launches Direct-to-Consumer Insurance Platform in Indonesia
Igloo Launches Direct-to-Consumer Insurance Platform in Indonesia
Singapore-based insurtech startup Igloo has introduced its direct-to-consumer platform, igloo.co.id, in Indonesia. This new platform aims to expand Igloo’s presence in the insurance value chain while simplifying access to coverage for consumers.

On igloo.co.id, users can explore a range of insurance products, including motorcycle, car, pet, and travel insurance, offered by top insurers such as Zurich, Sompo, SinarMas, and Oona. The platform features Fast Quotes for minimal form-filling, Buy-Now-Upload Later for hassle-free document submission, and comprehensive Claims Support to assist customers throughout the claims process. Support is also available via WhatsApp, telesales, and digital channels.

“We are thrilled to launch igloo.co.id in Indonesia, a platform that underscores Igloo’s dedication to making insurance simple and straightforward for customers,” said Raunak Mehta, CEO of Igloo.

Since its soft launch in May 2023, igloo.co.id has attracted nearly 20,000 monthly visitors with minimal marketing efforts. “Customers appreciated straightforward purchase processes and reliable customer service during the soft launch. We’ve used these insights to refine the platform,” Mehta added.

With a focus on improving accessibility and transparency, Igloo hopes its platform will address key barriers to insurance adoption in Indonesia. Mehta emphasised Igloo’s commitment to continuously enhancing its offerings based on customer feedback.

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