This integration marks a major step forward in digitising and streamlining payment processes for GoAuto policyholders, offering a seamless experience across inbound premium payments and outbound claims disbursements.
Based in Baton Rouge, GoAuto Insurance provides affordable car insurance in Louisiana, Nevada, Ohio, Texas, and Alabama. The company selected One Inc for its unified platform that consolidates all payment activities, enhancing operational efficiency and expanding customer payment options beyond traditional methods. Policyholders can now use popular consumer platforms like Apple Pay, Google Pay, PayPal, and Venmo, alongside direct payment options. This comprehensive approach simplifies claims payments and premium collections, ensuring faster and more efficient service.
Dan Cummings, CEO of GoAuto Insurance, highlighted the benefits of the partnership. “The decision to partner with One Inc was influenced by their capability to provide everything we needed in one place and continue our process of upgrading our operating systems to meet the growing demands of our policyholders,” said Cummings. “Their platform seamlessly integrates with our existing systems, enabling us to handle both inbound premium payments and outbound claims disbursements more efficiently. One Inc’s insurance-centric approach and commitment to keeping us ahead of the market make them the ideal partner for our future growth.”
Brad Scharf, COO of GoAuto Insurance, emphasised scalability and innovation as key factors. “We wanted a provider that could not only meet our immediate needs but also grow with us over time. One Inc offers the scalability and innovation required to keep us on the cutting edge of the industry without having to worry about constantly chasing modernisation trends,” said Scharf. “Their proactive approach to payments—especially their leadership in virtual card and wallets—really set them apart.”
Ian Drysdale, CEO of One Inc, underscored the broader industry implications of the partnership. “Digital payments offer a strong customer value proposition while giving insurers a competitive edge,” Drysdale said. “As GoAuto embraces more efficient solutions, they join the tide of carriers looking to their claims technology to build a digital infrastructure that allows them to quickly adapt to evolving policyholder demands and stay ahead of competitors.”
One Inc processes more than $95 billion in annual payments through its network, which includes over 780,000 vendors. With over 250 leading carriers, MGAs, and TPAs utilising its platform, One Inc continues to drive digital transformation in the insurance sector. For GoAuto Insurance, the implementation of ClaimsPay® and PremiumPay® represents a significant milestone in delivering modern, customer-centric payment solutions and solidifying its position as an industry innovator.
