The latest development includes the launch of Cancellation Protection, a new product aimed at offering greater flexibility and peace of mind to travellers booking through Luxury Escapes.
The extended coverage now benefits customers from countries including the United States, Canada, the United Kingdom, Germany, France, The Netherlands, Ireland, Spain, Saudi Arabia, the United Arab Emirates, Singapore, Vietnam, and Italy. The new offering is available via Luxury Escapes’ website, app, and call centre, catering to the growing demand for tailored protection solutions as consumers move away from one-size-fits-all policies.
Cancellation Protection is designed to cover 100% of booking costs in the event of unforeseen disruptions such as illness, injury, pre-existing medical conditions, flight delays, extreme weather, stolen travel documents, transport failures, home emergencies, professional obligations, redundancy, and other unexpected incidents. The protection product is available for domestic travellers in Australia and New Zealand as well as for international customers worldwide.
This partnership expansion builds on the existing relationship between Luxury Escapes, a leading Australian provider of exclusive travel deals, and Cover Genius, a global leader in embedded protection. The companies aim to offer a seamless, customer-first approach to travel protection, with Cover Genius delivering fast and efficient refunds in multiple currencies, ensuring travellers are not left out of pocket when plans change.
Travellers can now purchase Cancellation Protection during the booking process across all platforms, enhancing the convenience and accessibility of comprehensive coverage. This complements existing offerings previously available to customers in Australia, New Zealand, and Singapore.
Cover Genius continues to be a trusted global partner for leading digital brands, with licenses or authorisations in over 60 countries. The company works closely with insurers and underwriters to co-create customised protection solutions, helping partners access new markets and scale globally.
“This expansion reflects our ongoing dedication to providing our customers with a reliable, one-stop-shop for all their travel protection needs,” said Adam Schwab, CEO and Co-Founder of Luxury Escapes. “With the addition of Cancellation Protection, which now also covers experiences, we’re offering even greater flexibility and protection to travellers, ensuring they can book with confidence, no matter their destination.”
Angus McDonald, CEO and Co-Founder of Cover Genius, added, “We are proud to continue our strong partnership with Luxury Escapes, expanding our protection services to more regions as they continue to grow worldwide. Globally, we are seeing customers shift towards protection solutions tailored to their specific needs and demographics, rather than traditional bundled offerings. By integrating these solutions into the Luxury Escapes booking journey, we’re making it easier for customers to confidently choose the right travel protection and tick cancellation coverage off their pre-travel to-do list.”
The latest move marks another significant milestone in the evolving collaboration between the two companies, reinforcing their shared commitment to delivering innovative, customer-centric solutions in the travel industry.
