Manulife Hong Kong and Macau appoints new CFO, CIO and Chief Operations Officer

Manulife Hong Kong and Macau has announced three senior leadership appointments: Hung Ko as Chief Financial Officer, Ian Pritchard as Chief Information Officer and Venice Chan as Chief Operations Officer, Hong Kong and Macau, according to a company release dated 9 November 2026.

Ko will take up the role on 1 January 2027, subject to any required regulatory approvals. He is currently Manulife's Global Head of Treasury and Investor Relations and has more than 25 years of financial leadership experience across treasury, capital management, funding and investor relations. He joined Manulife in 2012, and his earlier roles there include Global Head of Funding and Credit Relationships, Treasurer of Manulife Bank and Vice President, Treasury Finance. As CFO, he will lead Manulife's Finance organisation across Hong Kong and Macau, overseeing financial strategy and management.

Pritchard becomes Chief Information Officer on 19 November 2026. He joined Manulife more than a decade ago and played a key part in Manulife Asia's technology strategy and large-scale modernisation, including its cloud transformation agenda across Asia and the Greater China region.

Chan took on the Chief Operations Officer role on 1 October 2026. She leads core insurance operations including Underwriting, Claims, Policy Management, Business Transformation and Customer Services. She previously led the Claims and Policy Management functions in Hong Kong and Macau, and earlier served as Vice President, Chief Strategy and Transformation Officer and Chief Customer Officer at Manulife Vietnam.

"These appointments reflect the depth of talent within our organization and our commitment to developing our people and creating opportunities for them to grow their careers with us," said Wilton Kee, Chief Executive Officer of Manulife Hong Kong and Macau.

"Hung’s strong financial perspective, Ian’s extensive technology experience and Venice’s deep operational expertise will further strengthen our ability to execute our strategy, accelerate transformation and capture the opportunities ahead. I look forward to working closely with them as we build on our strong foundation and advance our ambitions across Hong Kong and Macau," Kee added.

All three appointments are internal promotions. Manulife Hong Kong and Macau serves over 2.6 million customers with protection and wealth products. The company has been in Hong Kong for more than 125 years and has served Macau for three decades.

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