AIG is doubling down on its artificial intelligence strategy as it looks to enhance growth, strengthen capabilities, and navigate an increasingly dynamic risk environment, according to CEO Peter Zaffino.
In his annual letter to shareholders, Zaffino highlighted 2025 as a landmark year for the insurer, marked by strong execution across strategic, operational, and financial priorities. He emphasised that AIG is entering 2026 with significant momentum and a robust foundation for continued expansion.
A central pillar of this strategy is the accelerated adoption of AI. Zaffino pointed to rapid advancements in large language models, computing power, and autonomous technologies as transformative forces reshaping how insurers assess and manage risk. He described these developments as unprecedented in their scale and impact.
Alongside its AI focus, AIG has continued to prioritise underwriting excellence and disciplined capital management, reinforcing its balance sheet and enhancing financial flexibility. The company has also made a series of strategic investments and partnerships aimed at expanding its capabilities and unlocking new growth opportunities.
These include investments in Convex Group and Onex Corporation, a renewal rights agreement with Everest, and the launch of a special purpose vehicle in collaboration with Blackstone, Amwins Group, and Palantir Technologies.
Together, these initiatives are designed to broaden AIG’s capabilities, deepen its use of advanced analytics, and position the firm to capitalise on emerging opportunities across the insurance and risk landscape.
Zaffino concluded by recognising the role of AIG’s global workforce in driving the company’s progress, noting that their efforts have helped build a platform capable of sustaining long-term innovation and value creation.
The update underscores AIG’s ambition to combine AI-driven transformation with disciplined execution, positioning the insurer at the forefront of the industry’s next phase of evolution.
