Governor Josh Stein welcomed the announcement, noting that companies like Pacific Life are drawn to North Carolina for its deep pool of specialised talent. He highlighted Charlotte’s growing reputation as one of the nation’s leading financial services centres and expressed pride in welcoming Pacific Life to the state.
Pacific Life, a Fortune 500 company headquartered in Newport Beach, California, has been serving customers for nearly 160 years. The firm offers a broad range of life insurance, annuity and employee benefit products that support individuals and families with their financial goals, alongside investment services for individuals, businesses and pension plans.
President and CEO Darryl Button said that attracting and developing top talent remains central to Pacific Life’s growth strategy. He emphasised that Charlotte’s thriving workforce makes it an ideal location for expansion. Button also extended gratitude to Governor Stein, the North Carolina Department of Commerce and the Economic Development Partnership of North Carolina for their collaboration and support throughout the decision-making process.
Pacific Life has secured an 11-year lease for 68,000 square feet of office space across three floors at the Queensbridge Collective in Charlotte’s central business district, with occupancy expected in 2028. The facility will offer employees access to a fitness and wellness centre, a one-acre outdoor green space and nearby retail and dining options, all within a short distance of a light rail station. In the meantime, the company has leased approximately 25,000 square feet of office space less than a mile away from the Queensbridge Collective, overlooking the stadium, which will serve as an interim location.
Laura Cushing, Executive Vice President and Chief People Experience Officer at Pacific Life, stated that the company’s success is driven by its people. She noted that Pacific Life strives to maintain a work environment that is inclusive, collaborative and results-oriented. Cushing added that Charlotte’s strong financial services talent base made it a strategic choice for expansion. The company plans to offer a wide range of career opportunities, from early-career positions to leadership roles, across disciplines such as actuarial science, finance, technology and human resources. The interim office is expected to open in early 2026 ahead of the company’s move to the new Queensbridge Collective location in 2028.
Pacific Life continues to build on its long-standing reputation for providing innovative insurance and investment solutions designed to help individuals and businesses achieve financial security. With its expansion to Charlotte, the company aims to strengthen its presence in one of the nation’s fastest-growing financial hubs while continuing its mission to support customers for generations to come.
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