With nearly 40 years of experience in the Property & Casualty insurance industry, Walsh brings a strong track record of operational leadership and large-scale transformation to the growing insurtech firm.
Over the course of his career, Walsh has held executive roles at leading insurance and risk management organizations. He served as President of Casualty Operations at Sedgwick; Executive Vice President and Chief Claims Officer at York Risk Services Group; Senior Vice President and Chief Claims Officer at Accident Fund Holdings; and Senior Vice President at The Hartford Financial Services Group. He also held a variety of management positions during his 17-year tenure at Kemper Insurance. In these roles, Walsh led teams of thousands and spearheaded enterprise technology initiatives across claims, customer service, and operations.
“Patrick’s nearly four decades of operational excellence and his deep understanding of claims and service make him an invaluable addition to our advisory board,” said Sean Eldridge, Co-founder and CEO of Gain Life. “His experience leading large-scale transformations and driving technology adoption across carriers and TPAs aligns perfectly with our mission to improve insurance by creating clarity and ease for customers while empowering professionals to deliver exceptional care.”
Walsh shared his enthusiasm for joining the board, saying: “I’m excited to work with the Gain Life team as they bring workflow automation solutions to an industry I’ve dedicated my career to improving. Their approach to simplifying insurance processes while empowering professionals to deliver exceptional care represents exactly the kind of transformational thinking our industry needs.”
Gain Life offers AI-enabled workflow automation software tailored specifically to the insurance industry. Unlike fragmented point solutions or generic automation tools, its platform provides end-to-end workflow orchestration for claims, policy servicing, and customer service operations. By automating the distribution, collection, and analysis of communications and documents, the platform allows insurance professionals to focus on high-value decision-making and customer care. The company, which emerged from Harvard University’s Innovation Lab, is backed by MassMutual, General Catalyst, Unusual Ventures, and a network of insurance industry veterans.
