The collaboration integrates Newgen’s Omnidocs enterprise content management (ECM) platform with Fadata’s cloud-based insurance process management system, INSIS, to optimise content-rich processes for insurers across all lines of business.
The partnership aims to empower insurers with more efficient document management, enhanced compliance, and streamlined workflows. By integrating Newgen’s low-code ECM solution with INSIS, insurers can achieve centralised content handling, resulting in better operational efficiency, reduced costs, and an improved customer experience.
“Insurers manage vast amounts of digital documentation, making efficient document management essential,” said Neyko Bratoev, Head of Fadata Ecosystem. “Newgen’s OmniDocs reduces manual handling, optimises workflows, and boosts productivity. Together, we enable insurers to focus on delivering quality service to clients.”
Rajvinder Singh Kohli, Senior Vice President at Newgen, emphasised the industry-wide impact: “This collaboration is a game-changer. By embedding Newgen’s ECM and document generation capabilities into the INSIS platform, insurers can manage content-heavy processes and customer communications with unprecedented efficiency. We’re simplifying complex workflows and improving access to critical information, allowing our clients to prioritise exceptional service delivery.”
Newgen and Fadata’s partnership marks a significant step forward for insurers seeking streamlined, content-driven solutions to enhance customer experience and operational excellence.
