Date: August 21, 2025
4 PM BST · 11 AM ET
As acquisition costs rise and competition intensifies, the smartest insurers are shifting focus - not outward, but inward. The existing book of business holds untapped potential, yet it’s still too often managed for retention rather than growth. Missed upsell opportunities, underperforming cross-sell strategies, and disengaged policyholders are quietly eroding ROI.
In this session, we’ll unpack how leading carriers are transforming their customer base into a consistent growth engine. With sharper segmentation, smarter communication, and a clearer view of lifetime value, you’ll learn how to:
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