Uncovering the Future of Claims Efficiency

In our latest research report, we have collaborated with six thought leaders in the claims space to examine the future of claims. Their key takeaways are: 

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ABOUT

Insurers are having to become more consumer-savvy, and the claims process is the public-facing front end of insurance. If your client or customer finds your claims experience slow, clunky or opaque, they may not be your customer for long.

Claims are evolving, and insurers need to take notice. This is particularly true in the SME market, in which firms have often been under-served and taken for granted. Moving forward, B2B consumers should begin to see a claims experience that is as nimble and flexible as what is seen in B2C propositions.

In our latest research report, we have collaborated with six thought leaders in the claims space to examine the future of claims. What we find is an industry in need of evolution, but that equally offers a huge opportunity for those insurance disruptors who choose to place customer expectations squarely at the heart of the claims experience.

OUR PANELLIST INCLUDED

Amy-Cooper-Vice-President-Carrier-Practice-Sales-Gallagher-Bassett

Amy Cooper

Vice President – Carrier Practice Sales at Gallagher Bassett

Simon-Hickling-Chief-Architect-Covéa-Insurance

Simon Hickling

Chief Architect at Covéa Insurance

Tara Kelly

President & CEO at SPLICE Software Incorporated

Mario Riccò

Head of Group Claims at Generali

Jeffrey Ryan

Director Claims Innovation Design at Allstate

Arash Sadati

Director at Kemper Corporate Service

GET IN CONTACT

[email protected]

+44 7947 660441