With a robust background in the global claims arena, Powell brings valuable experience to his new position. Previously serving as the Global Chief Claims Officer at Marsh McLennan since 2014, he played a pivotal role in overseeing the company’s claims operations, advocacy, and forensic advisory services during his tenure.
In his capacity as WTW’s Global Chief Claims Officer, Powell is poised to focus on advancing the firm’s end-to-end claims proposition. This strategic approach involves aligning claims teams with WTW’s established specialist industry practices and implementing enhanced claims services through the integration of data and analytics. Powell’s appointment underscores WTW’s commitment to elevating its claims management capabilities and delivering innovative solutions to its global clientele.
Adam Garrard, the Global Head of Risk & Broking at WTW, said: “Claims are not only a key component of our service offering to clients but also play an integral part in our Smarter Ways to Risk proposition, delivering specialisation, exceptional client service, data, and analytics – directly aligned with core WTW market strengths and growth priorities.”
He added: “Today’s announcement demonstrates our commitment to invest in strong talent in Risk & Broking for the long-term future of our business, and with a distinguished track record in leading the delivery of global claims services, Rob will be a valuable addition to our leadership team.”
Author: Joanna England
