RLI is a specialty insurer serving niche property, casualty and surety markets. The company provides deep underwriting expertise and superior service to commercial and personal lines customers nationwide.
The company implemented ClaimCenter onto Guidewire Cloud simultaneously for all lines of business. A Guidewire customer since 2011, RLI originally implemented ClaimCenter in a self-managed, on-premises mode.
According to reports, Guidewire’s unique blend of digital solutions, core capabilities, analytics, and machine learning is delivered seamlessly as a cloud service. The platform currently serves more than 540 insurers across 40 countries.
“We aim to deliver the best claim experience and service possible to our customers,” said RLI Vice President of Claim Matt Campen. “Moving to Guidewire Cloud has helped us expand our claim service and support capabilities, simplify the claim management process, and reduce ongoing platform maintenance work.”
Guidewire Chief Customer Officer Christina Colby commented, “We are proud to partner with RLI as they leverage ClaimCenter on Guidewire Cloud to support their products and grow the business into the future.”
Source: Guidewire
