To capture the current state of digital transformation in the European health insurance space, the Scanbot team conducted an in-depth analysis of the digital initiatives of European health insurance companies in 24 European states.
Digital transformation is an omnipresent topic on executives’ minds, and it is now amplified even more by COVID-19. Health Insurance companies are under pressure to digitize their business processes for two reasons.
First, to continue to operate successfully in these turbulent times. Second, to stay on top of digital-native competitors such as Ottonova, a Munich based private health insurance company, which already operates fully digital.
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