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This report, in partnership with Duck Creek, 10 insurance leaders examine engagement between insurance providers and their customers and share their insights on the following questions:
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How can we ensure the customer is really in control? Currently, there is a lack of engagement between insurance providers and their customers. In fact, unless a claim is made there could be no communication at all.
An increasingly competitive market is giving power back to the customer, therefore improving customer engagement should be a priority for insurance companies.
AXA Travel Insurance CEO & Global Head of Specialised Insurance, AXA Partners
Co-Head Strategic Partnerships EMEA, Swiss Re
Chief Technology Officer, Admiral Group Plc
President & Digital Client Solutions, Aon
Head of Innovation and Investments, Aon
Sales Director, Duck Creek Technologies
Chief Commercial Officer, ManyPets
Executive Director, Munich Re
CEO & Founder, Adiona
Head of Business Development & SVP- Strategic Accounts Executive, AXIS Re
