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To delve into the requirement for successful customer interaction in the Asian markets, Insurtech Insights and AWS brought together leaders from across the insurance industry to discuss:
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Today’s Asian customer expects to be able to interact with insurers seamlessly,
instantly and via the channel of their choice. Expectations are framed not only by
experiences with other insurers, but the slick experiences delivered by the world’s
leading digital brands.
Traditionally, in insurance the opportunities to interact with customers have been few and far between, therefore insurers cannot afford their customers being disappointed
after an interaction.
Group Head of Digital Strategy, FWD
Chief Financial Officer, Chubb
Chief Customer Officer – Asia, Generali Asia
Distribution Technology Director, Cigna
Director Asia Distribution, MetLife
Managing Director, Alternative Risk Transfer, WTW
Enterprise Sales – Inusrance, AWS
Moderator, Insurtech Insights
