Integrated into Quandri’s Renewal Intelligence Platform, the new feature automates one of the most complex and time-consuming steps in personal lines insurance. With this addition, the platform now automates the entire renewal process end to end, transforming agency operations and reshaping the client experience by delivering proactive and competitive service at every renewal.
Requoting has traditionally been one of the most resource-intensive and costly steps in the renewal workflow. Agencies often dedicate staff to re-enter policy data across multiple carrier portals or outsource remarketing work, resulting in delayed service and higher operational expenses. Quandri’s Requoting capability eliminates these inefficiencies by generating real-time, competitive quotes. A process that previously consumed hours can now be completed in minutes, enabling agencies to present clients with the most advantageous options effortlessly.
Andrew Thompson, CEO of The Gibson Agency, highlighted the efficiency gains for his team. “Our agents sometimes spend up to an hour manually requoting each renewal, clicking through more than 15 screens just to get started. With Quandri, they instantly receive competitive quotes upon renewal. This has saved our team significant time and freed them to focus on building stronger client relationships that drive loyalty and retention.”
The benefits extend beyond time savings. Agencies are now able to adopt a more proactive role, showcasing market expertise by delivering timely, data-driven recommendations rather than reacting to clients who may already be exploring other options. The AI-powered process also creates opportunities for upselling and cross-selling as agents compare coverages across carriers and identify ways to offer more comprehensive protection. This shift not only modernizes the renewal experience but also sets a new standard for client retention, growth, and loyalty in personal lines insurance.
Jamieson Fregeau, President and Co-Founder of Quandri, emphasized the broader implications. “Requoting is one of the most frustrating and time-consuming parts of insurance, and AI is the only way to solve it at scale. For clients, it means seeing clear, competitive options at renewal, which builds confidence in their coverage and trust that their agent is acting in their best interest. This is not simply about reducing administrative burden. It is about redefining how agencies compete, how they engage with clients at renewal, and how they adapt to the increasing demands of a modern insurance marketplace.”
With the addition of Requoting, Quandri’s Renewal Intelligence Platform now delivers a fully automated renewal journey in personal lines, from policy checking through to requoting and final client communications. Embedded directly into the Agency Management System, the platform eliminates the need for entire teams to handle renewals, while clients benefit from proactive, personalized service and competitive options. This evolution turns a historically time-consuming process into a significant competitive advantage for agencies.
