Optalitix has introduced Agentic AI capabilities to its pricing and underwriting platform, Optalitix Quote, letting insurers, reinsurers, and MGAs interact with their underwriting systems using everyday language while retaining existing governance controls.
Optalitix has introduced Agentic AI capabilities to its pricing and underwriting platform, Optalitix Quote, letting insurers, reinsurers, and MGAs interact with their underwriting systems using everyday language while retaining existing governance controls.
The Enhancement
Optalitix, an underwriting and pricing insurtech, has announced a major enhancement to Optalitix Quote, introducing Agentic AI capabilities that help insurers, reinsurers, and MGAs interact with their underwriting systems more intuitively. The AI is fully governed and uses existing Quote controls to ensure only permitted users can access it.
The AI acts as an interface between users and the platform, allowing people to access information and complete tasks using everyday language, for example “How many new policies arrived this week?”, “Which applications require approval?” or “Summarise the risks across this portfolio.” This reduces onboarding and training requirements, improves productivity, and streamlines processes such as reallocating cases from an underwriter on leave or managing workloads across teams.
Governance and Security
The AI functionality is disabled by default and can be activated by clients when they are ready to deploy it. The implementation has been designed in line with Optalitix’s ISO 27001-certified information security management framework, enabling insurers to adopt AI while maintaining controls over security, access, governance, and compliance.
Because the AI retrieves information directly from Optalitix using the same APIs and business rules that power the platform, Optalitix remains the source of truth. The company identifies three key business benefits:
- Faster implementation through AI-assisted platform configuration
- More efficient underwriting processes through automation of administrative tasks
- Improved profitability through enhanced risk insight, structured data, and greater pricing consistency
Leadership Perspective
“AI is a competitive necessity for insurers. In a softer market, organisations need to extract greater value from their underwriting data to improve profitability. The benefits of AI can now be fully realised when underpinned by a digitised pricing and underwriting system like Quote, while maintaining the security, governance, and auditability that insurers require,” said Dani Katz, Founding Director of Optalitix.
“We’re focused on helping insurers accelerate their digital transformation and unlock the full value of AI using their existing pricing tools and appropriate pricing guardrails. By integrating AI directly with underwriting workflows, operational data, and business processes, underwriters can make better-informed decisions, improve productivity, and address complex underwriting challenges more effectively within their existing structure,” said Katz.
“We’re removing the barrier between people and software,” said Katz. “This helps insurers make better, faster, and more consistent decisions by bringing intelligence directly into the underwriting process. Today, many people still have to navigate multiple systems, apply filters, run reports, and search for information just to answer simple business questions. We’re removing those steps.”
Rollout and Roadmap
The first phase of the rollout includes AI connectivity enabling external client AI systems, followed by AI-generated quote summaries, intelligent workload management, broker communication assistance, and client-side co-pilots to interact with the platform through standardised interfaces.
Optalitix plans to extend its AI capabilities beyond workflow automation into portfolio-level decision intelligence, including portfolio scoring and guidance, pricing benchmarking, underwriter co-pilots, automated management reporting, portfolio monitoring, risk recommendations, AI-powered dashboards, and enhanced explainability and governance tools.
Industry Significance
The enhancement reflects a wider move to embed conversational AI into core underwriting systems while keeping existing governance and audit controls intact. As insurers weigh the benefits of AI against security and compliance requirements, approaches that retain the underlying platform as the source of truth, rather than layering an external model over it, address a central concern for regulated buyers adopting AI in pricing and underwriting.
