The collaboration integrates Agentech’s digital AI agents into Odie’s workflows, automating tasks such as data extraction, pet health profile generation, and medical record reviews. This innovation allows Odie’s claims team to focus on providing compassionate, high-quality service while ensuring faster and more accurate claims resolutions.
“At Agentech, our mission is to empower insurers with intuitive AI technology that enhances operations and customer experiences,” said Robin Roberson, President and Co-Founder of Agentech. Odie’s CEO and Co-Founder, Miles Thorson, emphasised the company’s commitment to innovation and customer care, stating that the partnership will streamline claims processing and reduce hassle for policyholders, allowing the team to provide personal attention to insured pets and their owners.
The partnership reflects Agentech’s broader strategy to bring AI-driven automation to the insurance industry. By reducing costs, improving accuracy, and enhancing operational efficiency, Agentech aims to support insurers in transforming their processes and customer experiences. “Our collaboration with Odie demonstrates the transformative potential of AI—not just in claims processing but across the entire customer journey,” said Alex Pezold, CEO and Co-Founder of Agentech.
With this collaboration, Odie is positioning itself as a leader in pet insurance innovation, offering faster, more reliable, and customer-centric claims experiences while setting a new standard for the industry.
