The collaboration aims to transform the insurer’s new business underwriting operations across eight countries, marking a major milestone for the insurtech firm.
The engagement will span both retail and high-net-worth (HNW) segments, covering products such as Whole Life, Universal Life, and Critical Illness. By implementing Neutrinos’ advanced platform, the insurer seeks to streamline fragmented intake processes, leverage AI-driven risk assessment, and enable first-time-right (FTR) underwriting decisions. The result will be faster, more accurate, and highly personalized customer and advisor experiences.
“This partnership represents a bold step forward in reimagining how underwriting works. We’re not just automating the process, but elevating it,” said Samik Ghosh, CEO and Co-Founder of Neutrinos. “For retail, it’s about speed, simplicity, and omni-channel precision. For HNW, it’s about orchestrating rich data, expert judgment, and intelligent systems to deliver concierge-grade advisory experiences at digital scale.”
The initiative positions the insurer to meet the growing demand for speed and personalization in high-value, relationship-led insurance sales. With Neutrinos’ intelligent automation platform at its core, the company aims to enhance operational agility while supporting the nuanced needs of agent-led distribution models.
This latest deal reinforces Neutrinos’ role as a strategic partner in modernizing life insurance operations and underscores the rising importance of AI in delivering scalable, personalized, and efficient insurance solutions.
