The funding round was led by M25, with participation from Nationwide Ventures, Rex Salisbury, Clocktower Ventures, and Meridian Ventures.
Founded in 2023, Vigil provides a white-label, digital solution that helps carriers automate post-issue processing at scale. The platform simplifies data collection, allowing companies to guide customers through the process while offering document uploads and electronic signatures for a seamless experience.
Led by co-founders Mason Entingh and Reis Renneker, Vigil aims to streamline operations for annuity providers, improving efficiency and customer experience in an industry historically burdened by manual processes. The new funding will support product development and market expansion, positioning Vigil as a key player in the digital transformation of annuity services.
Victor Gutwein, Managing Partner at M25 commented on the raise, saying: “Paperwork and processes in the life insurance and annuity industry are very important to get right, a worthy precaution that has unfortunately prevented positive changes. Vigil has created a product that is much faster and more secure, allowing modern, digital policy changes to occur with less error and increased client satisfaction.”
Mason Entingh, CEO and Co-founder at Vigil also commented, saying: “It’s no secret that technology in the annuity space is lagging compared to other insurance categories. The majority of solutions that exist today are focused on distribution and order entry rather than servicing existing policies. Of course new business is great, but who’s looking out for all of the people that manage a policy through its post-issue lifecycle? We want to help carriers rethink service from the ground up and build a modern experience for their financial professionals and policyholders who really feel the brunt of today’s slow, manual workflows.”
Reis Renneker, CTO & Co-founder at Vigil added: “We’re applying the same modernisation principles that have revolutionised industries like e-commerce and digital banking to the annuity space. By providing carriers with structured data outputs and facilitating true straight-through processing, Vigil transforms manual policy-servicing tasks into fully digital workflows. This level of automation streamlines day-to-day operations for carriers and advisors, ensuring faster requests, fewer errors, and a fundamentally improved servicing experience.”
