Already a trusted partner for insurers across commercial and personal lines, Insurity is reinforcing its leadership in the claims space by delivering enhanced capabilities that combine cutting-edge technology with real-world application.
The company’s robust claims platform currently supports a wide variety of workflows, and its latest efforts aim to accelerate transformation through a redesigned user interface and architectural improvements. These changes will focus on speed, configurability, and usability – key demands of modern claims operations.
“Our customers rely on Insurity to deliver reliable, modern claims solutions and we’re doubling down on that commitment,” said Cindy Casteel, Director of Product Management at Insurity. “We’re investing in a next-generation UI, expanding AI capabilities, and building out a roadmap that ensures our claims platform is a long-term solution for both operational efficiency and superior policyholder experiences.”
Insurity is also advancing its AI ecosystem through strategic partnerships with innovators like Floatbot.AI and Attestiv. These collaborations bring generative AI for smarter claims triage and inquiry handling, along with blockchain-backed fraud detection technologies. Together, these tools enable insurers to validate digital evidence, reduce fraud, cut operational costs, and improve time to resolution.
“We’re focused on solving real problems in claims, from reducing fraud and streamlining FNOL, to simplifying the day-to-day experience for adjusters,” said Chris Quirk, Vice President and General Manager, Insurance Ecosystems at Insurity. “As the market continues to evolve, we’re committed to giving insurers a smarter, faster path to claims transformation, without compromising on flexibility or control.”
Insurity’s innovation-led approach has been independently recognised for its comprehensive capabilities and growing application of AI across the claims lifecycle. With ongoing investment in automation, digital first notice of loss (FNOL), and modern integration architecture, the company is helping insurers reduce costs, deliver faster outcomes, and enhance experiences for adjusters and policyholders alike.
