The platform dramatically reduces payment integration timelines from 18 months to just two weeks, enabling carriers to modernise their payment processes faster than ever.
As part of the launch, Duck Creek has partnered with Paymentus (NYSE: PAY), a leading digital payment solutions provider, bringing billions in payment volume to the marketplace. The collaboration will serve several Top 10 global insurers and major regional carriers, offering seamless, scalable, and secure payment solutions.
The Duck Creek Payments Orchestrator powers the marketplace, ensuring continuous updates, robust redundancy, and best-in-class security. The platform prioritises industry best practices, rigorous certifications, and a thorough vetting process for all payment partners, guaranteeing compliance with strict security standards. Additionally, it offers seamless compatibility with Duck Creek’s SaaS core systems, enabling insurers to integrate modern payment solutions without costly IT overhauls.
By eliminating traditional barriers to payment integration, Duck Creek is redefining how insurers handle transactions, providing a faster, more secure, and customer-friendly payment experience across the industry.
“Duck Creek continues to innovate with the launch of our Payments Marketplace, which represents a major leap forward in insurance technology and delivers security-focused, seamless payment processing for carriers and their customers,” said Allan Lacoste, Chief Payments Officer at Duck Creek Technologies. “Through strategic partnerships with industry leaders like Paymentus, we’re building a robust ecosystem that empowers carriers with both payment flexibility and reliability.”
“Through our partnership with Duck Creek, we can deliver our best-in-class electronic billing and payment solutions to a larger, more global customer base,” said Jerry Portocalis, Chief Commercial Officer of Paymentus Holdings, Inc. “Together, we’ll realize our common goal to simplify payments for carriers and help them deliver the best customer experiences for their customers.”