Dillman, who joined Chubb from Travelers in 2016, will be responsible for transformation efforts including strategies, tactics and skilling. She will partner with Sean Ringsted, chief digital business officer.
“For a number of years, Julie has led our significant investments in technology and talent, building new tools, developing new skillsets and ways of doing business. We are changing how insurance operates enterprisewide. I have every confidence in Julie’s ability to accelerate our progress and help us achieve this important strategic objective,” says Evan Greenberg, Chubb CEO, in a statement.
Kropp joined Chubb from Zurich Insurance in 2020. He had been deputy global operations and technology officer. In his new role, he is responsible for technology, service operations, business resiliency, procurement, real estate and general business efficiencies. Dillman, who held the position before her new appointment, “will retain direct responsibility for certain operational areas including workplace experience and flight operations,” Chubb says.
“Thomas is an accomplished technology and operations executive,” said Dillman in a statement. “We are delighted to appoint him to this global senior leadership role. His deep engineering background, international experience and demonstrated leadership across all facets of technology strategy and execution make him the ideal candidate to lead our global operations and technology organization.”