This growth strengthens the firm’s capabilities in property, liability, construction and engineering, and motor loss adjusting, addressing the increasing demand from local clients.

With expanded offices in Penang, Perak, Pahang, Melaka, Johor, Sabah, and Sarawak, the increased team size broadens Charles Taylor Malaysia’s skill base and regional reach, allowing the firm to better support clients throughout the country. The firm now has over 60 technical specialists in Malaysia and is committed to developing junior and trainee adjusters to secure a strong pipeline of local talent.

“Malaysia’s loss adjusting industry has seen significant growth, driven by a rise in catastrophic events, heightened regulatory standards, and evolving risk management needs in the post-pandemic landscape,” said Bala Subramaniam, Managing Director of Charles Taylor Malaysia. “We are excited to expand our presence, support local insurers and intermediaries, and ensure Charles Taylor remains a top provider of loss adjusting expertise in Malaysia.”

As part of Charles Taylor’s broader strategy, Malaysia serves as a critical hub within its Asian network, which includes key markets like Singapore, Indonesia, Vietnam, Hong Kong, Taiwan, Japan, and China. The company has additional branch expansion plans set for 2025 to further strengthen its footprint in the region.

Stephen Thorpe, Managing Director of Charles Taylor Asia, added, “Our commitment to growth and service excellence positions us to lead in Malaysia and across Asia. Looking ahead to 2025, we are well-prepared to address the dynamic needs of the loss adjusting industry in Malaysia and beyond.”

This expansion underscores Charles Taylor’s dedication to providing top-tier expertise and innovative solutions to clients, reinforcing its position as a leader in the evolving landscape of loss adjusting in Malaysia and Asia.