The collaboration aims to seamlessly integrate travel insurance into the purchase journey of Trip.com customers in Hong Kong through a dedicated in-app service.
Through the innovative partnership, Trip.com users in Hong Kong can acquire bolttech Insurance travel policies directly within the Trip.com mobile app. The integration includes a streamlined in-app feature that not only facilitates the purchase process but also provides instant access to policy documents, ensuring a hassle-free experience for travelers.
Trip.com is available in 24 languages across 39 countries and regions in 29 local currencies on 48 sites. It has an extensive hotel and flight network consisting of more than 1.2 million hotels and flights from over 480 airlines covering 2,600 airports in 200 countries and regions around the globe. Offers local experience, train ticket reservations, car rentals, and airport transfers/pickups to customers.
The featured product, bolttech Insurance’s TravelCare insurance, is designed to cater to diverse needs. It is available for both single trips and as part of an annual plan, offering comprehensive protection. Coverage spans across various aspects, including leisure and amateur sports activities, mobile phone protection, trip delays and cancellations, and crucially, coverage for medical expenses arising from COVID-19.
Recognising the growing importance of convenience and user-friendliness in the insurance app landscape, research indicates that these factors are top priorities for users in Hong Kong and the Greater Bay Area. The strategic alliance between bolttech Insurance and Trip.com is poised to address these needs directly.
By enabling Trip.com customers to seamlessly access relevant bolttech Insurance products within the app, the partnership ensures that users can make informed decisions and purchase insurance precisely when they need it. This collaborative effort is set to redefine the landscape of in-app insurance services in Hong Kong, providing a user-centric and efficient solution for travelers in the region.
Zhe Wang, Trip.com Head of Global Payments and Insurtech, said, “As a tech-forward company, we look to stay ahead of the curve by partnering with businesses that will complement our app-first approach. Consumers can now plan their trips with greater peace of mind because our platform offers comprehensive travel insurance provided by bolttech Insurance.”
“We are proud to collaborate with the fast-growing, global travel platform Trip.com,” said Alister Musgrave, General Manager of bolttech Insurance. “This partnership is aligned with our goal to enhance our partners’ offerings and provide customers with more choice, convenience and protection globally. Together, we will connect Trip.com’s customers to our flagship insurance products and ensure that they are sufficiently covered for their travels,” he added.
bolttech Insurance currently offers travel coverage on Trip.com’s mobile app, with plans to add home and pet insurance products in the future.
Pictured: Rob Schimek, Group CEO, bolttech
Author: Joanna England
