The collaboration will explore the integration and delivery of real-time parametric travel insurance solutions across the extensive MAWDY assistance product portfolio worldwide.
As part of this groundbreaking partnership, Blink Parametric has unveiled its inaugural collaboration with MAWDY Ireland, a branch of MAWDY. This strategic move responds to the growing demand for efficient real-time travel insurance solutions that offer support to travelers facing challenges such as flight delays and cancellations.
The initial phase of the partnership will see MAWDY Ireland offering world-wide flight disruption cover to its travel insurance customers. This unique offering ensures that eligible MAWDY Ireland policyholders experiencing flight disruptions exceeding three hours will receive instant access to over 1,300 executive airport lounges globally or a cash payout alternative. The benefits extend to both single trip and annual multi-trip travel insurance customers.
Upon registering their flight details, travelers will benefit from Blink Parametric’s real-time monitoring system. Any delays to the registered flight trigger immediate notifications through the parametric platform, presenting travelers with the option of executive lounge access or a cash payout—providing timely relief and mitigating the stress associated with travel disruptions.
The partnership marks a significant step forward in the collaboration between Blink Parametric and MAWDY and also addresses the evolving needs of travellers by offering tailored, real-time solutions to enhance their travel insurance experience. The Ireland partnership is expected to commence by covering segments of the direct book of travel insurance business and will subsequently expand to enhance various other MAWDY-insured travel insurance products and brands.
Speaking about the partnership, Sid Mouncey, Chief Executive Officer of Blink Parametric, said: “MAWDY is an industry giant and we are excited by the potential that lies ahead as we collaborate on new product innovation and value-add opportunities across their global network. Partnering with MAWDY Ireland is an important first step and marks a landmark expansion for Blink Parametric. MAWDY solutions power some of the biggest travel insurance brands across multiple continents and we are delighted that our flight disruption solution will now be offered as standard on Gold and Platinum products for an ever-increasing number of MAWDY Ireland’s travel insurance customer base.”
He continued: “MAWDY has an outstanding track record for driving insurtech investment and innovation to meet the needs of an ever-changing travel environment and we look forward to delivering world-class real-time digital assistance and customer experience to their travel insurance clients.”
Blink Parametric travel solutions are designed to deliver operational efficiency on processing high frequency, low value travel insurance claims when the traveller needs immediate real-time claim resolution.
Declan Murphy – Head of Commercial, MAWDY Ireland, also commented, saying: “One of the core elements of the MAWDY customer strategy is to offer best in class products with genuine added value. Incorporating Blink Parametric real-time flight delay services initially into our direct-to-consumer service offering is just the latest step in our overall innovation and digitalisation strategy, which places superior service delivery as a priority. We will continue to work with Blink Parametric to embed additional real-time assistance services into our products and partner brands over the next 12 months.”
He added: “As one of the industry leaders, this real-time flight disruption solution is a proven and very timely fit that aligns fully with our views on supporting customer care through smart innovation.”
Author: Joanna England
