The product, powered by parametric technology, offers immediate benefits to travelers experiencing flight disruptions.
When a flight is delayed by two hours or more, FlyEasy automatically provides customers with complimentary access to a VIP airport lounge. This seamless process eliminates the need for traditional claims filing, ensuring a hassle-free travel experience.
This collaboration between Blink Parametric and Zurich Indonesia is part of a broader agreement to offer parametric insurance solutions to Zurich’s customers across Asia Pacific. The partnership aims to provide innovative and customer-centric insurance products to meet the evolving needs of today’s travelers.
“This latest Zurich Indonesia integration coincides directly with our strategic move to further expand and support our business development and partner activities across the APAC region,” says Richard Pollard, Director of Strategic Accounts, Blink Parametric. “Our work with the Zurich team this year has been significant, with two successful launches to date. It’s now possible for Zurich partners to tap into the Zurich Edge platform and deploy our real-time travel assistance solution under the FlyEasy brand with speed and efficiency – exactly how it should be!”
Sukma Darman, Head of Digital, Zurich Indonesia commented, “One of Zurich Edge’s key objectives is to bring a fresh perspective on insurance to our partners and customers so that we can deliver personalised, customer-centric solutions using next-gen technology. Blink Parametric have helped us to achieve successful travel insurance integrations for the Asia Pacific region throughout this year, including delivery of innovative real-time assistance for our valued customers when they need us.”
PT Zurich Asuransi Indonesia (Zurich Indonesia) is licensed and supervised by Otortitas Jasa Keuangan.