The offerings include Hong Kong’s first typhoon parametric insurance, called Tropical Cyclone Coverage, and a cross-boundary travel product, MOTOGO Care – Guangdong and Macau Travel Insurance. The partnership aims to strengthen protection for car owners amid rising climate risks and growing regional mobility.
The Tropical Cyclone Coverage provides automatic benefit payouts when Tropical Cyclone Warning Signal No. 9 or above is issued for a specified period. Customers do not need to file a claim. The coverage was launched on July 17, 2025, ahead of Typhoon Wipha’s arrival in Hong Kong. Benefits are paid in MOTOS points, which members can redeem for motor services, exclusive experiences and gifts via the MOTOGO platform.
The MOTOGO Care, Guangdong and Macau Travel Insurance offers medical protection of up to HKD 300,000 as well as benefits for travel delays, missed events and journey curtailment. The solution addresses a protection gap in the region, where insurance penetration is relatively low despite rising cross-border travel between Hong Kong, Guangdong and Macau.
MOTOGO, backed by Dah Chong Hong Motors, is Hong Kong’s first “one-stop driving lifestyle platform.” It combines car repair, fuel and charging stations, insurance, lifestyle offers and a community platform for car owners. MOTOGO also empowers local merchants and leverages digital technology to redefine mobility across the Greater Bay Area.
Kenneth Lai, Chief General Insurance Officer of AXA Hong Kong and Macau, said the collaboration reflects AXA’s focus on innovation. “We are excited to partner with MOTOGO to launch Hong Kong’s first Tropical Cyclone Coverage alongside the Guangdong and Macau Travel Insurance. This collaboration represents another milestone in AXA’s product innovation journey and reinforces our commitment to delivering timely, responsive and forward-looking insurance solutions. By combining advanced climate modelling with automated payouts, we empower customers to navigate extreme weather risks with confidence. As cross-boundary mobility becomes part of daily life, our tailored travel insurance ensures seamless protection across the region,” he said.
Michelle Chan, General Manager of Digital Platform Business at DCH Motors, highlighted the role of MOTOGO in reshaping regional mobility. “MOTOGO is reshaping mobility across Hong Kong and the Greater Bay Area by connecting car owners and partners through innovative technology and an enhanced customer experience. Our partnership with AXA brings the region’s first typhoon parametric insurance and cross-boundary travel protection, delivering greater safety and convenience for drivers. Together, we are building a smarter, more connected ecosystem for the future of regional mobility,” she said.
