AXA Adopts the CoverGo Platform to Enhance Health Claims Processes
AXA Adopts the CoverGo Platform to Enhance Health Claims Processes
AXA has announced it is adopting the CoverGo platform to enhance health claims processes and elevate customer experience
AXA Adopts the CoverGo Platform to Enhance Health Claims Processes

AXA Insurance PCL has announced its latest strategic partnership with CoverGo, the leading global no-code insurance SaaS core platform for health.

According to reports, AXA, a leader in insurance and asset management, has made the move in a bid to  improve its health insurance ecosystem in Thailand. The partnership harnesses advanced technology to enhance and expand the use of technology within the health insurance system and related products, resulting in optimal efficiency. 

Claude Seigne, CEO, AXA Thailand General Insurance, and Tomas Holub, Founder & CEO, CoverGo

AXA selects CoverGo as its new strategic technology partner in Thailand

CoverGo is the leading global no-code insurance core platform for health, enabling insurance companies to transform digitally in the most flexible, scalable, and cost-effective way. A growing number of insurance companies, and emerging insurtechs across the globe have adopted CoverGo to build and launch insurance products, develop omni-channel distribution, and digitise policy admin and claims. CoverGo’s clients include AXA, Bupa, MSIG (MS&AD), Dai-ichi Life, DBS Bank, and many others.

CoverGo’s platform will improve the efficiency of AXA’s health insurance services, providing customers and AXA network partners with a better experience. Its modular architecture provides insurers with flexibility within existing systems, and can also be easily scaled into a full-fledged health core insurance system. 

Furthermore, CoverGo’s claims module enables digital claims submission and adjudication, resulting in faster payment. The platform’s digital claims handling and processing will also reduce fraud, waste, and abuse, and create opportunities for up-selling and cross-selling various AXA products. 

CoverGo’s platform will help ‘expedite’ processes, says AXA

Speaking about the partnership, Claude Seigne, the CEO of AXA Thailand General Insurance explained: “This collaboration is a pivotal strategy for AXA. It helps streamline and expedite the coordination process with hospitals, significantly reducing the time required to handle various documents for quicker and higher-quality treatment for individuals in need. This partnership further solidifies AXA’s global leadership in the insurance industry by continuously offering the finest products and services to our valued customers.” 

Tomas Holub, Founder & CEO of CoverGo said: “We are delighted to assist AXA on their journey towards digital transformation. AXA has shown a clear commitment to digitizing and streamlining its health insurance ecosystem in an efficient and scalable way using CoverGo’s cutting-edge no-code insurance platform.”

Holub added: “It’s also a validation of CoverGo’s health insurance capabilities, with leading health insurers across the globe adopting our platform. We look forward to growing our collaboration with AXA across many products and markets.” 

Join AXA experts at ITI USA 2023

To find out more about AXA’s latest strategies and innovations by joining their experts at Insurtech Insights USA 2023 on June 7th and 8th, at the Javits Center in New York. AXA’s expert speakers at the event are:

  • Frank Desvignes, Head of Global Open Innovation, AXA Next
  • Alex Scherbakovsky, General Partner, AXA Venture Partners
  • Stacey Brown, Head of Global Technology Innovation, AXA XL

To find out more, click here

Source: CoverGo

Share this article: