He will be based in Hong Kong and will report directly to Lee Yuan Siong, Group Chief Executive and President. Ben will officially assume the role of Group Chief Risk Officer on 1 January 2026, subject to regulatory approval.
Ben Ng joined AIA in 2011 and has held a series of senior executive positions across Hong Kong SAR, Indonesia, Malaysia, Singapore and Taiwan (China). He previously served as Chief Executive Officer of AIA Malaysia, AIA Indonesia, and Group Corporate Solutions. During his leadership, he championed innovation, strengthened governance, and steered AIA Malaysia’s digital transformation while maintaining its market-leading reputation
Ben also served as President of the Life Insurance Association of Malaysia, where he advanced the industry agenda through regulatory engagement covering agent professionalism, risk management and sustainability. He is a Fellow of both the Society of Actuaries and the Casualty Actuarial Society.
He will succeed Jayne Plunkett, who has been Group Chief Risk Officer since 2019 and will retire from her role on 1 January 2026. During her tenure, Jayne guided AIA through significant regulatory change, strengthening the role of the risk function as a trusted partner to the business and the Board.
Commenting on the appointment, Lee Yuan Siong said, “I am pleased to announce Ben’s appointment as Group Chief Risk Officer. He brings extensive leadership experience across our markets, a deep understanding of risk management and governance, and a proven track record of effective collaboration with regulators and boards. These qualities make him exceptionally well-suited to this critical role. Ben will continue to advance the Group’s risk and compliance functions, ensuring robust oversight while fostering innovation that drives sustainable business growth. I would also like to express my sincere gratitude to Jayne for her dedication, vision and many contributions to AIA. Over the years, she has fostered a strong risk culture, transformed our risk management capabilities and helped shape the Group’s strategy and decision-making.”
In response to his appointment, Ben Ng said, “I am honoured to be entrusted with this role and to continue building on the strong foundations laid by Jayne. Having had the privilege of working at AIA in diverse leadership positions across markets, I have gained a deep appreciation for the unwavering commitment to our customers and for the vital role that effective risk management plays in delivering long-term sustainable growth. I look forward to working with colleagues and partners across the Group to reinforce our strong risk culture and advance the Group’s strategy, while safeguarding the trust placed in AIA.”
Reflecting on her time with AIA, Jayne Plunkett said, “It has been a privilege to serve AIA and be part of its incredible journey and transformation so far. I am proud of what we have achieved together and tremendously grateful for the support of my colleagues and teams. As I move forward into the next chapter, I am confident that AIA will continue to go from strength to strength, guided by its deep commitment to its customers and communities across Asia.”
AIA is the largest independent publicly listed pan-Asian life insurance group, with a presence in 18 markets across Asia-Pacific. The company was first established in Shanghai in 1919 and remains a market leader in Asia (excluding Japan) based on life insurance premiums. As of 30 June 2025, AIA reported total assets of US$328 billion and serves over 43 million individual policyholders and more than 16 million group insurance members.
AIA is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes 1299 for the HKD counter and 81299 for the RMB counter. Its American Depositary Receipts are traded on the over-the-counter market under the ticker symbol AAGIY.
