Duck Creek Technologies has unveiled an expanded global platform strategy and new investments aimed at supporting insurers operating in the London Market, including plans to pursue Lloyd’s market certification.
The announcement was made at London ENGAGE, Duck Creek’s annual conference for UK and European insurance leaders, as the company looks to deepen its presence in specialty insurance and multinational risk markets.
Central to the strategy is expanded support for insurers participating in the London Market, one of the world’s most complex specialty insurance ecosystems, where brokers, syndicates, carriers, coverholders, and partners collaborate through highly specialised workflows, extensive data exchange, and strict operational requirements.
Duck Creek said it is investing in capabilities designed to help insurers operate more effectively within the market while improving connectivity and lifecycle management across specialty insurance operations.
The move includes plans to pursue Lloyd’s market certification, a step aimed at strengthening Duck Creek’s position among insurers and managing agents operating within the global specialty marketplace.
Alongside its London Market investment, the company announced enhancements to its Multi-Country Layer (MCL) architecture, a platform capability designed to help multinational insurers manage operations across multiple jurisdictions through a single framework.
Now generally available across Duck Creek Policy, Billing, Claims, and Clarity, with expansion underway into digital solutions, the MCL framework enables carriers to reuse configurations across regions, accelerate market entry, and maintain consistency while adapting to local regulatory requirements.
The strategy reflects growing demand from insurers for core systems that support international expansion without requiring fragmented technology deployments across jurisdictions.
Duck Creek said the platform is designed to reduce operational complexity by providing a reusable operating model that allows carriers to scale internationally while maintaining governance and underwriting discipline.
Hardeep Gulati said: “Duck Creek has long been a leader in core insurance technology, helping insurers modernise policy administration, streamline operations, and adapt more quickly to changing market demands.
“Our investment in London Market capabilities extends that leadership into one of the world’s most sophisticated specialty insurance ecosystems. By expanding Duck Creek’s intelligent core systems to support London Market operations and connectivity requirements, we enable insurers to manage the full policy lifecycle more efficiently, improve operational agility, and build on the investments, partnerships, and market infrastructure they already depend upon.”
The company said its multi-country framework is designed to help insurers reduce duplication, shorten implementation timelines through preconfigured structures, and speed entry into new markets without compromising operational consistency.
Duck Creek currently supports insurers across markets including North America, the UK and Ireland, India, Australia, and New Zealand, with further expansion planned across Europe and Asia-Pacific.
Jose Lazares said: “Global growth is no longer just about entering new markets; it is about doing so with speed, consistency and control.
“Duck Creek’s Multi-Country Layer gives insurers a reusable operating model for scaling across regions while adapting to local market requirements. Our investment in London Market capabilities strengthens that foundation, extending Duck Creek’s leadership in specialty policy underwriting into one of the world’s most complex insurance ecosystems. Together, these capabilities help carriers reduce operational complexity, strengthen underwriting discipline, and pursue more profitable growth across markets.”
The investment highlights growing competition among insurance technology providers to support increasingly globalised insurers, particularly as carriers seek platforms capable of managing multinational operations while navigating specialised ecosystems such as Lloyd’s and the broader London Market.
