McKenzie Intelligence Services (MIS) and London Market Operations & Strategic Sourcing (LIMOSS) are pleased to announce the signing of a new contract that will provide Lloyd’s Managing Agents and associated company market business with greater flexibility when accessing MIS services in 2025.

This delivers a significant upgrade to Managing Agents’ ability to respond to catastrophes.

Since 2020, MIS, a leading geospatial intelligence provider for the global insurance industry, has equipped the Lloyd’s market with multi-sourced data and imagery from satellites, drones, aircraft, and more recently, on-the-ground vehicles, accessible through the Global Events Observer (GEO) platform, for man-made and a full range of Nat Cat perils such as hurricanes, flooding, wildfires, hail, etc.

As part of the new contract, Managing Agents will benefit from the most up-to-date intelligence on where their in-force properties, policies and portfolios have been impacted by major events, as well as MIS’ recently announced industry-leading AI damage classifier, which in unison with MIS’ human intelligence-led approach, enables Managing Agents to focus their event responses and enhance claims processes.

Forbes McKenzie, CEO and Founder of MIS, said: “We are delighted to announce our continued collaboration with LIMOSS. We look forward to serving the Lloyd’s market on both a centralised and, when the unique Lloyd’s of London requirements arise, a more bespoke basis, offering greater flexibility than ever to Lloyd’s Managing Agents regarding how they choose to access our services. 

“We are also particularly pleased to be offering property-level and policy-based insights through GEO’s Exposure and Claims Layers faster than ever on a global, multi-peril basis. This includes identifying the extent of damage to impacted properties with our AI-assisted, human intelligence-driven approach.”

Janine Powell, Claims Director of the Lloyd’s Market Association, said: “For years MIS has worked closely with the Lloyd’s market to better understand and respond to catastrophe claims. Whether providing historical insights, post-event intelligence or bespoke services, MIS has over the last four years demonstrated its commitment to our industry. With ongoing support from Lloyd’s and London carriers, it will be fascinating to see how GEO develops further.”

Driven by the Market’s needs, GEO has evolved significantly in the last year, with new features including Policy Insights (inclusive of policy conditions), enhanced aerial imagery, wider event coverage, street-level imagery, AI damage detection models, multi-peril analysis (e.g. wind vs flood), additional perils and building level assessments as standard in qualifying events. 

MIS has responded to 200 major events since launch across six continents and nine perils (including non-modelled perils). They enable Managing Agents to access the most relevant observed data, worldwide. Importantly, MIS’ GEO platform now provides a standardised view of an event based upon observed damage, enabling greater operational efficiencies in cat response.