SVP, Information Technology at MSIG Insurance
Technical Director at Laserfiche
For many consumers, the claims process remains a cumbersome bottleneck for customer experience. Customer experience is often held back by disconnected processes. Even in 2021, we are still seeing paper-based processes – and consumer expectations have never been higher in this sector.
In this webinar, we’ll discuss how this critical point in the insurance experience can be made more painless – and even enjoyable – by seamless digital claims.